Clinica La Familia El Mirage

Clinica La Familia El Mirage is a healthcare provider that has received mixed reviews from its patients. While some patients have had very positive experiences, others have expressed concerns about the professionalism and responsiveness of the staff. One patient, a registered nurse, is highly satisfied with their primary care provider, Dr. Christine Briones, describing her as knowledgeable, compassionate, empathetic, kind, and thorough. This patient feels that Dr. Briones genuinely cares about their health and well-being. Many patients appreciate the friendly and respectful staff, mentioning that the office is very attentive and listens carefully to their concerns. Dr. Ball is praised for being very knowledgeable, attentive, and patient, often listening well to both patients and their families. The staff and doctors are described as communicating very well and taking good care of patients, making them feel comfortable and reassured. One patient notes that the clinic has gone through changes due to the COVID-19 pandemic but encourages patients to be patient and adapt to new technological methods. However, some patients have experienced frustrations with the phone staff and scheduling department, describing them as unprofessional, rude, and unresponsive. These patients suggest that staff training and management need improvement. Despite these issues, many long-time patients feel the clinic provides good care, with staff and doctors who are friendly, attentive, and helpful. They also mention that the clinic takes good care of patients and is quick to respond. Overall, Clinica La Familia El Mirage offers a mixed experience, with many patients satisfied with the care and communication, while others hope for improvements in professionalism and responsiveness.