About Premier Family Care
Premier Family Care is a reputable medical practice with a dedicated doctor, Dr. Loo. Patients appreciate his care and attention, with one reviewer describing him as "GREAT" and "like family". The front office staff are also friendly and helpful. However, there have been issues with appointment scheduling and cancellation policies, with one reviewer experiencing unexpected charges. Despite this, many patients would highly recommend Dr. Loo and the clinic.
After 10 years as a patient, I can honestly say this is one of the most exceptional medical offices I’ve ever experienced. I usually see Jackie, and today I had the pleasure of seeing Dr. Loo. Every single visit, without exception, I’m treated with genuine kindness, compassion, and professionalism by everyone on the team.
Dr. Loo, Jackie and all the staff have created something truly special. Walking into their office feels like being welcomed by family—warm, comforting, and caring. Every nurse, assistant, and staff member greets you with a smile and makes you feel genuinely cared for.
I used to live on the east side of town, but even after moving to North Phoenix,… read full review
I really enjoy Premier Family Healthcare. Dr. Loo, Jackie and staff are all amazing! I'm never disappointed with their wait times, knowledge, and patient care. I would highly recommend.
I like Dr Loo but I have never been actually charged for having to change an appointment, even on the day of in the past. I was charged $40.00 2x for cancelling an appointment that was apparently booked twice by them. They removed one of the double charges but still asked for $40 for missing the appointment.I will never go back.
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 12PM
Saturday Closed
Sunday Closed
1870 West Frye Road, Chandler, AZ 85224
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