About Payne Roofing
Payne Roofing, a family-owned and operated company since 1984, continues to pride itself on providing high-quality service to homeowners and business owners alike. With trained roofing specialists and production crews with years of experience, Payne Roofing offers a range of services, from installation to repairs and maintenance, using various conventional roofing materials. While some customers have reported mixed experiences, a majority have shared overwhelmingly positive interactions. For example, one customer highlighted how two installers went above and beyond, not only doing a stellar job but also keeping the site clean and offering extra help. Another customer praised Ryan for being helpful throughout the process, explaining the scope of work and answering all questions. Despite minor hiccups, such as a mix-up with shingle color and some communication issues, Payne Roofing seems to strive for customer satisfaction. Their team has made efforts to address concerns promptly, with one customer noting that Chris was knowledgeable and forthright, making the process easy to understand. Overall, Payne Roofing has built a solid reputation for professionalism and quality work.
We called a total of 3 contractors to receive bids on a roof leak and decided to go with Payne Roofing. Ryan was great to work with from start to finish. He was helpful throughout the entire process, and took the time to go over the scope of work and answer any questions we had. The onsite crew were great as well. They were professional and cleaned up each night. We highly recommend Payne Roofing.
We received a call from Payne roofing, as we inquired about a roof certification. They were prompt, friendly, informative, and pn time. They made the process easy to understand. Chris was knowledgeable and forthright. Thank you.
No phone call to say I needed more materials than initially estimated, estimator said I would receive photos of the job throughout the process (never happened), concrete mix left in the front yard, nails and tacs left all throughout my driveway, had my son go up into our attic to check out the job- they left scrap plywood EVERYWHERE, and even left a huge chunk of scrap plywood on top of the flexible duct work coming out of my air handler.Haven't heard a thing from them after the job except for what I owe. Maybe my job was too small for them to care about, but this was REAL MONEY used to pay for this job and not credit card money. Maybe this is why they changed the name...read full review