Arizona Hair Co #24

I asked for a small trim just to even things out and we agreed on ½ to 1 inch max. I was asked and specifically said I didn’t want shorter layers and that I’m trying to grow my hair out so just the minimum possible to get the dead ends off and to even out the existing layers, so the long layers were fine. Instead, my shortest layer was cut to about chin length, which was about 5 inches shorter than it was when I went in. By the time I saw what was happening it was already too late, so I just watched as my last years progress to grow out my layers was lost. It also is just one obvious layer then drops off to the end of my hair which is exactly why I went in on the first place was to blend the gap between layers but an inch from the bottom, not halfway up my hair.

Also, the layer is not even close to even on both sides. I have split dye hair so it's very easy to compare. The blonde side is TWO INCHES shorter than the brown all the way around.

I am now paying $100 to go somewhere to have a professional fix it, but honestly I'm just mostly sad to lose my progress of hair growth and spent the entire day crying. Nothing can be done now so I'm just hoping this helps someone else avoid this happening to them at least.

Update: After they responded saying they reached out to me I checked but never had a missed call so I called the store to see if there was anyone I could talk to since I had no number to call back from the review response. They said they had no idea and they would have a manager call me back over a week ago, but haven't heard anything. Assuming I'll never get a call, but will update if I do!

Jenny was great! I've found my new salon!!!

Always so much fun going in to get my haircut by Nicole. She is so friendly and does a great job. All of the staff is very friendly and helpful, too.

Thank you Sarah for making my hair look gorgeous! I will definitely be returning because of the great experience and results I had. Thanks again!!!

Sarah was great! She helped me decide on a style I had picked out based on my hair type.

Paris is a great girl and stylist..she knew exactly what I wanted. Great haircut!

Very nice and knowledgeable about hair styles

I’ve been coming to this salon for years, and it’s hands-down one of the best. The atmosphere is warm and welcoming, and the space is always spotless and stylish. Nicole has been my go-to for 8 years, and she never fails to impress. From bold color changes to subtle trims, she nails it every time. I always walk out feeling amazing and getting lots of compliments. I’ve sent multiple friends here, and they’ve all loved their experience too. Amazing talent, friendly team, and fair pricing—this place has it all!

This salon is truly a gem! Everyone there is so kind and welcoming, and the space itself is clean, stylish, and inviting. Nicole has been doing my hair for 8 years now, and she never misses! Whether it's a bold new color or a fresh cut—long, short, or in between—I always leave feeling confident and getting tons of compliments. She’s an incredible colorist and truly listens to what you want. I’ve recommended several friends here and they’ve all been just as happy. You can’t go wrong choosing this salon—great service, great results, and very reasonable prices!

Erica did a fantastic shampoo and set on my moms hair. She was very pleasant and professional.