About American Plumbing and Rooter
American Plumbing and Rooter is a trusted plumbing service in the southeast valley, serving both residential and commercial customers. This small business is known for building friendly relationships with clients. When customers call, they speak to a live person, not an answering service, ensuring their concerns are heard and addressed. The company has maintained a 5-star rating for over six years, thanks to the honesty and professionalism of its team. Customers often praise the team for their promptness and helpfulness. For example, when a garbage disposal jammed, the team quickly picked up and guided the customer through fixing it themselves, saving both cost and a service fee. The team is always ready to leap into action and work with the customer's best interests in mind. Rich, the technician, is known for his personable approach and takes the time to address every question and concern. He explains the job beforehand, making customers aware of any potential issues that may arise. Another technician, Kevin, is also recognized for being friendly and professional. Customers have noted that Kevin handled a slab leak repair with minimal mess, making the process as non-intrusive as possible. Customers value the quick response, with some waiting only one day for service. Rich and his team have been praised for their incredible urgency and care, such as when they installed a new water heater and addressed water shut off valve issues promptly. Overall, American Plumbing and Rooter is highly recommended for anyone needing reliable, honest, and prompt plumbing assistance.
So grateful to American Plumber and Rooter. So grateful for the service that I received. Kris came out and put in a new water heater with incredible urgency and care. I had a few questions following the installation and T has always replied right away. I am so grateful for the service, value, and quality that I received From American plumbing and Rooter.
As I read customer reviews about the company and the experiences they had I decided to call American. They did not disappoint. Thank you for your honest reviews. My experience could not have been better.
Rich and his team are amazing! I reached out to them for a water shut off valve and hose bib manifold that had seen its better days. Rich was very responsive over the phone and after sending him a few pictures of our setup, had me on the schedule the same week. Kevin arrived to take care of business and did a masterful job installing some new, shiny copper for us and the best part, everything works beautifully now. Both Rich and Kevin were professional, kind, and provided excellent service all the way around. Look no further than these guys for your plumbing needs! Thank you!
Rich is a very personable gentleman. He takes the time to address every question and concern, and thoroughly explains the job beforehand, making you aware of any potential issues that could arise.
His technician, Kevin, is also a great guy—friendly and professional. They handled a slab leak repair with minimal mess and did everything possible to make the process as non-intrusive as they could.
HIGH WOULD HIGHLY RECOMMEND!
Sorry about the javelina, Rich! LOL