About Desert Sun Heating, Cooling & Refrigeration Inc.
Desert Sun Heating, Cooling & Refrigeration Inc. provides reliable air conditioning repair services to customers. Their technicians, including Luke and Greg, respond promptly to diagnose and fix issues, even at odd hours. The front office is good in communicating service tech arrival and provides accurate estimates and billing. The staff is honest, respectful, and communicates clearly about problems and solutions. Although scheduling mistakes can occur, the office team works to resolve these issues quickly. The company's workers are skilled and efficient, completing repairs in a timely manner. Customers have praised the technicians for their professionalism, honesty, and friendliness, particularly noting their knowledge and willingness to explain repairs. Overall, Desert Sun Heating, Cooling & Refrigeration Inc. offers good service and dependable repair work for its customers, earning strong recommendations.
First of all, I LOVE this company. The techs are AWESOME!!! I had a rattling noise coming from my blower motor that was getting worse by the day. It was determined that I needed a new squirrel cage and new mounting brackets. After replacing the parts, there was still a slight noise. Keith, the tech, was not happy with that. He was bound and determined to find out where the noise was coming from. He was like a dog searching for a buried bone. He didn't stop until he found the reason and corrected it. I was very impressed with his work ethic and the pride he took in his job. I can't say enough good things about this company and their people. I highly recommend using them.
Greg came out and was extremely helpful and professional. I could tell he takes pride in his work, and he got my unit up and running fast. I've been going through this company for years and will keep returning for business.
Our AC went out over the holiday weekend and they were able to come first thing TUESDAY when I called - they fixed it and also explained the issue and what was needed and cost- so wonderful