Adelante Healthcare Buckeye

Feb 2024

So many things. They never call you back when they say they will. My daughter had test results that they never called to tell me about. My daughter had some results done at the Memory Clinic , including autism, ADHD, anxiety, depression, diagnoses. As of right now it’s been a month and I have not heard anything back from her doctor on a plan for her. So in the meantime, my daughter is struggling at home and at school because they can’t make up a plan.

Feb 2024

Whoever the front desk young woman is, I’m sorry you’re so miserable, but that’s no reason to make new mothers feel like garbage. She is always so rude when we go in there and she entered in our information wrong - she listed our son as a “JR” (he’s not) and put my husband’s name down as my son’s name (it’s not). I’ve asked her to fix it multiple times and she always blows me off. She once ignored me so obviously at the front desk that the woman behind her had to tell her to respond to me, and I was just trying to hand her back with a clipboard. The other comments are right about how they don’t clean - I regularly see stains in the lobby and on the...read full review

Jan 2024

If I could give this place negative stars, i would. Absolutely TERRIBLE customer/patient service. Elizabeth Vidales is my “doctor”. She originally prescribed a specific medication that i need daily (medication for depression and anxiety that she KNOWS I need and that is night and day difference if i am not on it). A month ago, I ran out of refills so i submitted for the pharmacy to call the dr. They did and Elizabeth said she needed to see me before she could prescribe it. So i said okay and tried to make an appointment but they only had 1 month out available. So i made the appointment and asked for a temporary refill to get me through until my appointment. Long story...read full review