Thomas Bui & Sons Inc

Dec 2021

I've used this company twice over the last few years for my mom's old house. On the first, she called and wanted a new upstairs system installed. She has dementia and misunderstood the price (he said $5787; he thought it was $57.87). She told him she couldn't afford it. He returned the truckload of equipment and was kind and forgiving. I called him out later and he installed it and did a great job. Last month, she said she was cold and the heat wasn't working. She called another company who said all the ductwork must be replaced for $5200. I asked Thomas for a second opinion. He inspected, confirmed the problem, and replaced it all for $2100. Sent before and after photos....read full review

Dec 2021

I've used this company twice over the last few years for my mom's old house. On the first, she called and wanted a new upstairs system installed. She has dementia and misunderstood the price (he said $5787; he thought it was $57.87). She told him she couldn't afford it. He returned the truckload of equipment and was kind and forgiving. I called him out later and he installed it and did a great job. Last month, she said she was cold and the heat wasn't working. She called another company who said all the ductwork must be replaced for $5200. I asked Thomas for a second opinion. He inspected, confirmed the problem, and replaced it all for $2100. Sent before and after photos....read full review

Sep 2021

I Had another less reputable company come out and do warranty work on a busted unit. They told us the unit was bad and it needed to be replaced. Warranty company didn't want to pay to have the unit replaced, so we went two weeks without a/c in the middle of August. I wanted a second opinion, so I called Thomas Bui & Sons. They came out the next day and diagnosed that it was a bad capacitor, replaced it, and the unit has ran fine ever since. The tech was very friendly, explained to me what the problem was and even looked at some concerns that I had. I could've saved myself a lot of sweat and anguish if I would've called them in the first place.