About Freeman Health System – Tuscany Square Family Medicine
Northwest Family Medicine - Tuscany Square provides family medical care for patients of all ages, offering services from acute visits and minor injuries to health screenings, immunizations, and chronic illness management. The practice coordinates care with specialists. Patient experiences with specific doctors vary. One patient reports a doctor who goes above and beyond, for whom they would wait hours. Another doctor is praised for friendly, timely same-day care that addresses all concerns. However, a separate experience describes a significant wait time and a visit with poor bedside manner, where a doctor was dismissive, rushed, and the issue was not resolved, leading to worsened symptoms. In contrast, another doctor at the practice is described as wonderful. The practice is equipped to provide preventive care, physical exams, women’s health services, and children’s checkups.
At first I was okay going here, but over the years, I've grown tired of watching Dr. DeClerk literally Google medications, symptoms, and illnesses right in front of me. He just reads the AI summary, not even information from reputable sources, and then makes an educated guess. I've had to be a strong advocate for my own health, coming in and basically telling him what I want. With a lackadaisical attitude, he just glumly acquiesces and then hurries out of the room. Bedside manner is half-assed and there's a constant rotation of new staff in the office. Stay away
I have gone to Doctor DeClerk for a while now, and he and the team have been outstanding.
Visits are comprehensive, and he has helped resolve my issues.
Filling my prescription through Walmart has been very easy after visiting Dr. DeClerk and the team.
My wife also goes to Doctor DeClerk with a similar experience.
I’m mostly writing this review because it is hard to find a doctor, and he is a great one. Two of my close friends are doctors, and I ask them about what my visits should likely entail. Doctor DeClerk always checks off the list of things to check and more.
My name is Shane Henderson. I have been a patient of MR Declerk for over 2 years. He goes above and beyond for myself and wife. I would wait 3 hours to see him over any other doctor in NWA. I can’t thank him enough for what he has and continues to do for myself and family.