About Midwest Outdoor Concepts
Midwest Outdoor Concepts specializes in creating personal outdoor retreats with stunning pools and features. They deliver quality pool construction and related services, handling each project from start to finish with the best techniques and materials. Customers report amazing customer service with spot-on communication and regular updates throughout the process. The team is a joy to work with, providing friendly service and treating property with respect. They make dream pools come to life, doing both new installations and remodels in a seamless, turn-key manner. The end results are phenomenal, with clients left very happy and absolutely loving their new pool and outdoor area.
All I can say about Joe Hatfield and his company is that everything was amazing. We had a pool built by an incompetent pool "builder" for our short-term rental in Branson and he completely botched the job. It left us with a huge eyesore and safety hazard and our rental income suffered greatly from it. In comes Joe, and he completely fixed everything and made this eyesore into a beautiful pool (all in less than 6 months)! This was a pretty big job too - new shell, new plaster, new patio, redo plumbing, etc.
His pricing was fair and there were literally zero surprises at all from him. He always responded quickly when we had questions and kept us in the loop at all...read full review
AMAZING ? CUSTOMER SERVICEFrom start to finish the communication was spot on. Wanting a pool seems like an easy process, but it’s not. Midwest Outdoor Concept made sure we were updated through each phase! It’s a messy project but the end result is phenomenal!!
Midwest outdoor concepts was simply amazing. When we decided to create an outdoor kitchen, all we had was a vision in our heads. Joe talked with us about our design, and then him and Sam went to work. Two weeks later we had a zoom meeting where they were essentially able to create digital images of our vision, and make suggestions and modifications in real time. Joe and Sam were amazing to work with! They took the design, and continued to make edits and suggestions until it was absolutely perfect. When it came time for construction, they walked us through every step, the timeline, what to expect, and if there was an issue at all, they were proactive in telling us what...read full review