About Elite Garage Door Services of Northwest Arkansas
Elite Garage Door Services of Northwest Arkansas is a locally owned company that offers reliable garage door repair and supply services. They specialize in residential and commercial overhead doors, garage door openers, and parts. The company is known for its same-day repairs, free estimates, and honest assessments without any sales pitches. Customers have praised Elite Garage Door Services for their professional, punctual, and personable technicians who provide clear explanations of the service and cost. The technicians, such as Chandler and Casey, are known for their quick response, thorough communication, and fair pricing. One customer appreciated the technician's quick response and excellent garage door option for their new home, while another was impressed with the quick and friendly service. The company has also received positive feedback for their willingness to ensure the work is done correctly, even if it requires the owner to personally visit the site. Overall, Elite Garage Door Services of Northwest Arkansas offers reliable and trustworthy garage door repair and supply services, with a focus on providing only the necessary products and services to their customers.
We had a 22 year old Liftmaster garage door opener, technically an 'operator' (we'll get to that) that would randomly open and/or close on it's own. It started this behavior 3-4 years ago. Very infrequent, nothing I did could reproduce it, I thought surely someone had a controller tied to it so I reset the whole thing. I contacted Chamberlain and they said this behavior could be a faulty control board. They didn't sell the control board anymore. So, of course, I took to the internet and you can find them. But, I thought about it - if I sold my own board whoever bought it would have their door open on it's own a year later and think that's just the luck of it -- so off to find a new opener I went. I called around... and around. One thing I figured out quickly was that the opener, as you or I colloquially refer to it, is the 'operator' and the opener, as those in that industry refer to it, is the remote. And every place I called, save for Chandler at Elite, would make sure to point this out even if I referred to it as an operator. That may seem benign but it was appreciated to be able to have a simple conversation about a garage door opener without having someone try to school me on internal lingo. Moving on, rather than try to sell me a new opener right off the bat -- Chandler wanted to check some things to see if it could be repaired and save some money. I really appreciated that. And when he came to install the new opener, he did check a few things to see if he could find something causing the behavior. Whether he found them or not, I was going to put in a new opener -- but I appreciated both the ethical quality of the act, as well as, the pure determinative curiosity. Oh, I suppose it's worth mentioning he was ~$200 less than the other companies I talked to. I'm actually not sure what the difference in the openers would have been - other companies I spoke to really pushed upselling things. I just wanted a simple garage door opener that would replace what I had but I did also want to be able to open it with my phone. Chandler had that, didn't try to upsell me on something crazy. When he showed up he was what you would expect from a small business owner; a professional, well mannered, intelligent individual. He had the old opener down and new opener up in almost no-time. He had noted how much quieter it would be, and wow -- it certainly is. The old opener was chain drive, as is the new, but the difference is night and day. I didn't think a chain drive could be that quiet. So, 5* in all categories for Elite Garage Door Services, LLC, highly recommended. I will, henceforth, refer all family and friends to Elite.
Elite was fabulous! Chandler was the tech who took my call, same day service, clear explanation of service and cost for our broken spring (honest/no upselling) , professional, punctual, personable. Great experience and highly recommend!! Will definitely contact Elite if we have any future garage door issues/needs. Thank you, Chandler and Elite!!
We'd like to extend a big THANK YOU!!!! to Elite Garage Door Services. Elite came at the end of their day to repair a broken spring and snapped cable wire on our garage. The needed repairs couldn't wait. The work was done quickly and correctly since time was of the essence. The owner was very knowledgeable, he didn't try to charge for things that weren't necessary. It was simple, to the point and it got done. Our garage works like a charm now. very grateful for honest work ethics.