I called this towing company for a winch-out service and was given a price and an ETA of about 3 hours. After waiting nearly an hour, I called back with a simple follow-up question, only to be told by a female employee that they had no record of my call at all.
This is extremely unprofessional and disorganized. I wasted almost an hour waiting for nothing, believing a truck was already on the way. I do not recommend contacting this company at all.
If the owner needs proof, I can provide call recordings.
Kasie Petit
Jan 2026
Everyone we encountered was extremely friendly and helpful! Amazing customer service and great price! Scott went above and beyond to help us with our car.
Doug Wallis
Nov 2025
The prices are high, but that's everywhere! I didn't notice any damage.
Tree Wright
Oct 2025
John took care of me and my Camry so efficiently and smoothly; I will forever recommend this company solely because of him! He’s a true gem for this company.
Julia Wambolt
Oct 2025
Car broke down, and AAA sent John within 10 minutes. He went above and beyond for me. Quick, efficient service!
Jade Hampton
Oct 2025
John was awesome 10 out of 10 service
Amy Dafler Meaux
Oct 2025
I’m leaving this review in case anyone else is ever towed there so they can be prepared. If your name is not on the registration of the vehicle, you will need a notarized letter with your name and the VIN in order to pick up your vehicle. They only take cash; and they do not give you change. (Our vehicle was safe and unharmed.)
Kara Ray
Oct 2025
Had a fleet car with a popped tire. Routh Wrecker Service was there in 20 min with a tow truck ready to help. Super fast, super friendly, super affordable. Would highly recommend!!!
dawn hicks
Oct 2025
John was very professional and helpful. Standup service with a great attitude. Highly recommend.
Julie Hatch
Oct 2025
Horrible not caring customer service people ever! My husband I had our personal property assessment (proof of ownership) and original receipt of our trailer and these people would not let me (the wife) get our trailer out of their lot. They were rude and ridiculous. DO NOT EVER USE THIS COMPANY and do not expect compassion at all. We had two tires blow a flat and expect my husband to put the trailer out w/two flats and no one could help him.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Alek Pavlovic
I called this towing company for a winch-out service and was given a price and an ETA of about 3 hours. After waiting nearly an hour, I called back with a simple follow-up question, only to be told by a female employee that they had no record of my call at all.
This is extremely unprofessional and disorganized. I wasted almost an hour waiting for nothing, believing a truck was already on the way. I do not recommend contacting this company at all.
If the owner needs proof, I can provide call recordings.
Kasie Petit
Everyone we encountered was extremely friendly and helpful! Amazing customer service and great price! Scott went above and beyond to help us with our car.
Doug Wallis
The prices are high, but that's everywhere! I didn't notice any damage.
Tree Wright
John took care of me and my Camry so efficiently and smoothly; I will forever recommend this company solely because of him! He’s a true gem for this company.
Julia Wambolt
Car broke down, and AAA sent John within 10 minutes. He went above and beyond for me. Quick, efficient service!
Jade Hampton
John was awesome 10 out of 10 service
Amy Dafler Meaux
I’m leaving this review in case anyone else is ever towed there so they can be prepared. If your name is not on the registration of the vehicle, you will need a notarized letter with your name and the VIN in order to pick up your vehicle. They only take cash; and they do not give you change. (Our vehicle was safe and unharmed.)
Kara Ray
Had a fleet car with a popped tire. Routh Wrecker Service was there in 20 min with a tow truck ready to help. Super fast, super friendly, super affordable. Would highly recommend!!!
dawn hicks
John was very professional and helpful. Standup service with a great attitude. Highly recommend.
Julie Hatch
Horrible not caring customer service people ever! My husband I had our personal property assessment (proof of ownership) and original receipt of our trailer and these people would not let me (the wife) get our trailer out of their lot. They were rude and ridiculous. DO NOT EVER USE THIS COMPANY and do not expect compassion at all. We had two tires blow a flat and expect my husband to put the trailer out w/two flats and no one could help him.