Reliable Appliance Repair

Mar 2022

I left a voicemail about a leaking washing machine, the call was promptly returned the next day and an appointment was set up within the week, much faster than I was expecting! Teylor called to let me know he was on his way, something I had requested on my earlier call as I work from home and need to make sure I can step away from my desk. He was very polite and didn’t mind me hovering a bit, was informative and answered my questions as he worked, explained what he was looking for, had me check out what was wrong and gave me a quick estimate. He was very reassuring that the new part would last a while and that the other parts were in good condition which was a relief! He had everything completed in under 2 hours, was knowledgeable, helpful, and friendly! Overall a great experience, value of service was absolutely worth the price, and will definitely be reaching out again for any appliance repair needs!

I have been waiting since August to get my washer repaired. It was purchased from Baron’s, along with the extended warranty in October 2017. in August 2020 it stopped working. It took 2 weeks to get a person here to look at it. the part was ordered and a date was set for the repair. We got a text a few days before the scheduled date cancelling that date and giving us a date in December. After much screaming, a date for 10/27 was set. That was again pushed off until 11/10. The repair person did come. Even though I had questioned whether one person could do it, and was told yes (this is a full sized stackable unit). She tried for an hour to contact her office to find out when she could come back with another person, and now I have been waiting for 2 hours with no word from anyone. The service is horrible. and it will be a long cold day before I buy anything from Baron’s again. BEWARE!!!!

Mar 2019

It is never a good time for an appliance to die, especially a refrigerator. I really appreciated Paul squeezing me in for a Friday appointment. In addition, Joshua and Zach diagnosed the problem quick and went above and beyond to get it repaired same day. I have a medical issue that would have made going a week without a working fridge a really stressful issue. Thanks, again!