About James Eyecare & Optics Gallery
James Eyecare & Optics Gallery is known for its friendly and efficient service. Patients are warmly greeted by the staff upon arrival, and the office maintains a clean and modern environment. Dr. Julie Dolven provides thorough explanations and ensures all questions are answered, making visits comfortable for all ages. The team is dedicated to patient care, especially with children, helping to ease fears associated with eye exams. They also offer support with insurance benefits and are quick to assist with prescriptions. Overall, many customers highly recommend James Eyecare for its professional service and excellent eyewear selection.
I highly recommend James Eye Care without hesitation! My 8-year-old daughter had a previous unpleasant encounter with another eye care provider, which left her terrified of visiting the eye doctor. However, the team at James Eye Care went above and beyond to alleviate her fears. They were incredibly patient, taking the time to explain each step of the process and ensuring her comfort throughout. Moreover, I did not have a copy of my new vision insurance, but the team went the extra mile to locate the necessary information and bill my insurance.
My family and I are unexpectedly staying in Little Rock in order to be near a loved one. I broke my glasses yesterday and did not have any contacts with me. The team at James Eyecare made sure to contact us as soon as they had a cancellation, and we’re able to get us in that same day. Despite being very busy, each team member took the time to get to know me as a new patient and we’re extremely personable. I wish I could take this business back with me to NWA!