Reviews

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  • Aparna S.
    Oct 2023

    very rude unprofessional, do not waste your money, they overcharge for services and do a very poor job. gel manicure chipped off in 2 days, they made me wait for 30 mins to get it fixed and then told me they werent going to do it. greedy and incompetent.

  • Aug 2023

    Kathy does a fabulous job every time with the dip manicure. Gentle and unhurried, the polish lasts 4-5 weeks. I have been very pleased with consistently excellent manicures.

  • B D.
    Jul 2023

    The WORST and rudest nail salon I have ever been to. I got an acrylic set, but she didn't even the nails out and clean off the excess on the back of the nail and made them so thin they will probably break off within a few days. She also didn't make them the color I asked for, and when I went back to have it fixed she looked at my nails and then turned around and walked away from me. Didn't say a word. The other lady said I would have to wait an hour. I couldn't wait so I made an appt for the next day at 9AM, they called to change it to 9:30. When I arrived there was no one at the front, but there were 3 technicians that did not have a customer. Only 1 customer in the place. And all of the ignored me, looked at me when I tried asking for help shook their head and looked back down at their phone ignoring me. I waited 15 minutes before walking out. It was very obvious they were ignoring me on purpose, and the girl who was supposed to fix them was a no show. On TOP of that, the first day I went in I was with my Mother, and her technician was an older man who reeked of cigarettes, had dirt under his nails and was very rude and rough to her. She had to ask for someone else, and when she did that all of the technicians were shit talking her and giving her bad looks. The Rudest and and most unprofessional nail salon I have ever been to. STAY AWAY.

  • Tim C.
    May 2023

    Did my nails so aggressively as if i was being rushed and i still have nail polish everywhere there are bubbles and bumps probably the worst full set ever

  • Ann Weatherford
    May 2023

    The manicurist was in a big hurry. My shellac nails started to lift and chip around the cuticle area after just a few days!

  • Phil Crawford
    May 2023

    Service was exceptional tech were nice and caring and it was nice environment if you want a good pedicure men or women go here

  • Haylee P.
    May 2023

    I'm not usually one to leave bad reviews, but I'm simply writing a review to warn everyone! I went and asked for a basic acrylic with white gel polish, nails shaped short and square. The nail tech had accidentally painted few spots on my skin, as well as the underneath of my left thumb nail contained acrylic underneath on my skin (ultimately messing up the nail) along another missed paint spot as well. Thankfully, the nails aren't too bad when looking from far away!

  • Caroline Honea
    Mar 2023

    I would not recommend this nail salon or be going back. I received a gift card for Christmas for “Best Nails” with three locations on the back that I could redeem within six months. I went in late March, but whenever I went to check out, they would not accept the gift card. Saying that they changed ownership and that the gift card did not come from their salon, yet their address was listed on the back. They would not honor that their address was on the back or the amount the gift card was worth. They were very rude about it, until I insisted that they called the other location to see how they would handle the situation. After back and fourth of me asking, why they would not truly honor my gift card or the fact their address and location was listed on the back, I paid for my pedicure in full. Within 12 hours, I had TWO SHELLAC GEL toenails completely come off. This made me even frustrated and I will NEVER go back or recommend to anyone I know.

  • dude bob
    Jan 2023

    Definitely wouldn’t waste my money here again. I paid $168 dollars for a full set and pedicure, the pedicure was lack luster plus they couldn’t complete my full set the way I wanted. My tech kept trying to suggest something else and still didn’t even get that right while having an attitude about me checking my nails I will NEVER be back.

  • Han A.
    Nov 2022

    I went in today to get my dip nails removed. I've had dip nails removed regularly for the past year. usually, your nails are placed a warm bowl of acetone then they lightly drill your nails to buff out any residue. Best nails hacked at my nails by digging a fake nail in between the dip polish and my natural nail and fixing the dip to come off. When I told them that this isn't how this is usually done, they completely ignored me and continued their ways. And when the fake nail wasn't working, they started using the cuticle cutter at my natural nails. When I scream ouch, the lady called me a chicken and laughed. Not surprisingly, my left thumb nail got damaged and is hurting. On top of all this, they just cut my nails super square when I requested them to shape my nails a square-round cut. It wasn't a pleasant experience and I do not recommend them.

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Best Nails Salon & Spa

16103 Chenal Pkwy #200, Little Rock

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Hours

Monday: 9 AM - 7 PMTuesday: 9 AM - 7 PMWednesday: 9 AM - 7 PMThursday: 9 AM - 7 PMFriday: 9 AM - 7 PMSaturday: 9 AM - 7 PMSunday: 12 - 5 PM