Reviews for Gross Funeral Home & Cremation Centre
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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- 3620 Central Ave Suite G, Hot SpringsRatings
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120 Wrights St, Hot Springs
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Gross Funeral Home & Cremation Centre is a well-regarded funeral service provider. The facility and grounds are described as beautiful, and the staff is consistently praised for their sincerity, professionalism, and comforting presence. The funeral director, Candice, is noted for her attention to detail and ability to handle arrangements with minimal stress. Customers have been satisfied with the competitive pricing and efficient, discreet service, particularly for direct cremations. The funeral home has received positive reviews, with customers praising the staff for their kindness, helpfulness, and professionalism. Customers have appreciated the lack of pressure to buy more or spend more than they wanted, and the staff's willingness to accommodate their specific needs, such as a simple basic cremation. Additionally, the funeral home has been recognized for its responsiveness, with one customer expressing gratitude for the staff for their quick action and flexibility in accommodating a last-minute cremation request. Customers have found the staff, including Robyn Hoover, to be very helpful and easy to talk to, guiding them through the entire process of prearrangement. They have also been praised for their assistance with the cremation process and helping to arrange a proper military funeral for a friend with no family.