Julian Heat & Air

Name: Julian Heat & Air
Address: 123 East Main Street, Heber Springs, Arkansas, 72543, US
Telephone: (501) 270-9369
Price range: $$
Rating: 4.9

4.9 162 reviews

Heating & Air Conditioning/HVAC

123 East Main Street, Heber Springs, AR 72543

(501) 270-9369

Overall rating

4.9

out of 5

162 reviews

5 star 96%

4 star 1%

3 star 0%

2 star 0%

1 star 3%

About Julian Heat & Air

Julian Heat & Air is recognized as the premier comfort solutions expert in the Greer’s Ferry Lake Area, specializing in a wide range of HVAC services. As the area's only Trane Comfort Specialist, they offer equipment from top brands including Mitsubishi, Amana, Daikin, Goodman, and Rheem. Their expertise covers everything from conventional air conditioning systems to high-efficiency mini-splits, ensuring customers can find the perfect solution for their comfort needs.

Customers consistently praise Julian Heat & Air for their outstanding service and knowledgeable team. Many mention the friendly and respectful attitude of the technicians, highlighting their professionalism during installations and repairs. One customer expressed gratitude for the ductwork replacement in their new house, noting that Julian has always done great work at the best prices. Another customer appreciated the prompt service, explaining that technicians explained the work being done and suggested improvements for efficiency without any pressure.

The company excels in preventative maintenance, with quick response times and reasonable prices for service plans. Customers report prompt service from respectful and dedicated technicians who thoroughly inspect and resolve issues. One customer praised a technician’s commitment to diagnosing a tricky heating problem, showcasing the company’s dedication to quality service.

Recently, customers have expressed gratitude for the team’s efforts in making new heat/air systems affordable and accessible, with installations carried out professionally and courteously. The crew’s kindness, knowledge, and cleanliness have been highly appreciated. Technicians have been noted for their teamwork and expertise during installations, with one customer highlighting a technician’s tutorial approach while monitoring the system. Customers value the team’s willingness to answer questions and their understanding of individual circumstances.

Overall, Julian Heat & Air earns high recommendations for their exceptional quality, reliability, and genuine care for clients. They are seen as a class-act, providing first-class service that is worth every dollar. Whether it’s routine maintenance, emergency repairs, or new installations, customers feel confident and satisfied with the care they receive.

Reviews

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5.0

I would like to thank Jason and his crew for going out of his way to make a new heat / air system for my home attainable! They are outstanding in customer service , helping you find the correct system for your home based on size and most of all affordability! His crew came out and installed a new system yesterday , very professional, courteous , knowledgeable and just plain kind ! I highly recommend them for all your HVAC needs. Thanks again Jason , I love you kid . And thanks to your crew I slept in a cool house 🤗

5.0

I would like to thank Jason and his crew for going out of his way to make a new heat / air system for my home attainable! They are outstanding in customer service , helping you find the correct system for your home based on size and most of all affordability! His crew came out and installed a new system yesterday , very professional, courteous , knowledgeable and just plain kind ! I highly recommend them for all your HVAC needs. Thanks again Jason , I love you kid . And thanks to your crew I slept in a cool house 🤗

5.0

First time home buyer here.

First week of summer 2024 our AC went out. I put in a request for a phone call. Between the times of them calling me back (peak busy season so wait your turn patiently or get a new unit before summer time y’all!) my dad came and fixed what we needed to get through one more summer. When I got a call back I explained that we were first time home buyers and have replaced every single appliance in our home since we bought in November and that I was going to try to let my dad work his magic before we bought a whole new system in hopes of making it through one more summer (I keep begging my system just ONE MORE) so that we were in a better financial spot this spring when we do pull the trigger on a new unit.
Jason never once made me feel bad or uncomfortable for basically wasting his time on a phone call. Instead, he talked me through their financing options and the benefits of them, especially for first time home buyers who have a fixer upper.
Definitely scheduling a whole new system, thermostat and ductwork job this spring. Might even lump a few other fixer upper things into the financing options they offer too.

Super nice people that only want your comfortability as their #1 priority.

They didn’t make a dime off of me with that phone call but Jason made sure to make me feel confident and comfortable with the route we are choosing with prolonging the life of our current system and planning of a complete overhaul this spring.

Thanks for all y’all do for this community or else everyone would be melting!!

All 162 reviews