About Performance Plumbing Inc
Performance Plumbing Inc. is a plumbing company that has received mixed reviews. Customers appreciate the company's willingness to listen and work with them, with some praising their professionalism, punctuality, and the quality of work done by staff like Jose and Oscar. However, there are concerns about unprofessional behavior, including issues with overcharging, lack of transparency, and poor service that led to additional plumbing problems. Despite these negative experiences, some clients have expressed a willingness to use the company again due to the effort made by certain staff members. Overall, the company shows both strengths in customer care and areas needing improvement in professionalism and service consistency.
UPDATE: I am changing my review; for the company had taken the time to work with us. We truly appreciate the time given to listen, answer all questions, and go out of the way to come here for the second time.
This company came to our residence, to change out a water heater, as a contractor for Home Depot. The guy took forever and left our home with low water pressure, a leak from a pipe he replaced, and now we are experiencing issues in our other restroom. Note, he left 2.5 hours ago around 7pm. We will never use this contracted company or Home Depot for any of our plumbing needs from this point forward.
Not to mention, they tried to over charge us until we...read full review
I would definitely call on them again for a plumbing solution!!! Jose was punctual, did a beautiful job, and he was extremely pleasant!!!
Five stars to Joseπππππ. . .
Oscar Mendez and his crew are the absolute best in the surrounding area of Eureka Springs and Berryville. If youβre lucky enough to get them to come to your place, your plumbing problems will Always be solved by this amazing group. Plus, Oscar is super polite and nice and I feel very comfortable working with him