Reviews

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  • John Evans
    Oct 2025

    Only front load machines. Expensive for a laundromat. It was empty so plenty of available machines.

  • Daniel Hunter
    Sep 2025

    This place is a ripoff 13.00 for 1 wash 3.00 to dry 1 load cost 16 dollars. The place was dirty too. Avoid this place any laundromat is better then this one.

  • Jose Lopez
    Sep 2025

    Nice enough place to wash clothes. Just wish there were more large commercial washers. Needed to wash a large bulky comforter, only to find 1 guy using all 3 commercial washers. The 4th one was out of order.

  • Kennedy
    Sep 2025

    Don’t go here. They will pick up your laundry but will not return it. They will charge you dang near $50 for a load of laundry that they pick up and don’t return. Their machines are dirty as hell and haven’t been cleaned in years.

  • Emily Kay
    Aug 2025

    Highly recommend this place in a pinch. We had a rainy camping experience and needed a dryer quickly for bulky items. The manager was so kind, allowed us to drop off and pick up later and had change dispensers in the building.

  • Momma Bear
    Jul 2025

    To have a facility in the middle of summer have no ac whats so ever is ridiculous.. both double doors wide open with 2 slow high ceiling fans didn't help at all. I felt so bad for the sweet lady. Who works there. She said she is from Marcialese Island and they don't have ac there so she's used to it. But the rest of us here are not. And mostly elderly people in there .. beat red faces just sitting there waiting for their laundry it was so sad.

  • Vanessa Keeling
    Jul 2025

    Idk when the last time this place and the machines were cleaned but it sure was not recently. Googled this place and they get 4 stars maybe it is their dry cleaning service but it sure is not the laundromat. Hair and lint on everything inside and outside the machines. The floor looks like it hasn't been polished ever. The ceiling looks like it just collects moisture. Seems like there is no air conditioning working just fans moving heat around.
    Let's talk about pricing/cost; what the actual fudge! For the small machines:
    $3.50 = Soil, light. Cycle, normal. Temp, cold
    $4 = Soil, light. Cycle, normal. Temp, warm
    $4.50 = Soil, medium. Cycle, normal. Temp, cold
    $5 = Soil, medium. Cycle, normal. Temp, warm
    $5.50 = Soil, heavy. Cycle, normal. Temp, cold
    $6 = Soil, heavy. Cycle, normal. Temp, warm
    $7 = Soil, heavy. Cycle, normal. Temp, hot
    To summarize:
    Soil level medium (+$1)
    Soil level heavy (+$2)
    The cycle does not change anything
    Water temp cold (-$.50)
    Water temp hot (+$1)
    For the medium washers, the starting price is $6
    For the Large washers, the starting price is $12
    Small dryer
    $1.50 = 30min
    +0.25 = 7min
    Large dryer
    $3 = 30min
    +0.25 = 7min
    I believe this place is in more disrepair than it should be with these prices.
    The photos attached are as of July 27, 2025.

  • Lisa Kosa
    Jul 2025

    Nice, clean location, and staff was helpful. My only complaint is that the location is very hot inside.

  • Katie Rex
    Jun 2025

    This place is way overpriced. $6 for a wash and $15 for a dry. Also not very well kept. The washers were pretty dirty and smelled of mildew - the ceiling is half missing. No A/C either - I feel bad for the very very nice workers!!

  • Katy Kat
    May 2025

    This place has really gone downhill. Used to be fairly clean and affordable, then they raised the prices about a year or so ago. Quality has gone down since. Machines are dirty and half of them are out of service. They shouldn't charge as much as they do if the place is going to be in this poor of condition.

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Big Ben Cleaners & Sugar Creek Laundry

1029 NW 11th St, Bentonville

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Hours

Monday: 6AM - 10:30PMTuesday: 6AM - 10:30PMWednesday: 6AM - 10:30PMThursday: 6AM - 10:30PMFriday: 6AM - 10:30PMSaturday: 6AM - 10:30PMSunday: 6AM - 10:30PM