Wade's Heating, Air Conditioning & Electrical, established in June 1980, has transformed from a small home operation into a comprehensive service provider. They now manufacture ductwork in-house and have a dedicated electrical department, along with multiple bucket trucks for various installation services. The company is known for its motto, “WHATEVER IT TAKES,” striving for customer satisfaction in a friendly atmosphere with prompt service.
Customers frequently commend Wade's for their quick response times and reasonable pricing. One customer reached out on a Sunday morning when their A/C was out and was amazed when the team arrived quickly to fix the issue. Another reviewer shared a great experience with the professional and courteous staff, expressing gratitude for the swift help they received. A customer who had experienced delays with another service provider found Wade's responsiveness refreshing, noting that a technician arrived on time for an 8 am appointment and resolved the issue by 11 am. Some reviews highlight the kindness and professionalism of the staff, making Wade's a highly recommended choice for heating, cooling, and electrical needs.
While many customers have had positive experiences, there are mixed reviews regarding service consistency. One customer mentioned calling Wade's three times in two weeks for an issue that was eventually traced to a bad capacitor, which was fixed on the third visit. Although they appreciated the resolution, they noted frustration with the initial visits not addressing the problem effectively. Despite this, the overall feedback remains favorable, with customers praising the quality of work, the cleanliness of the job sites, and the thorough explanations provided by the crew. Wade's is recognized for their commitment to customer care and reliable service, making them a top choice for home comfort solutions.
I had Joseph and Skyler come install our new Mitsubishi mini-split today. They showed up early and worked until they were done! They did an excellent job and Bobby, the quality control guy showed me how it works and did not leave until all my questions were answered. What a great team and I can’t recommend them enough. And I now have 24/7 support and a ten year parts guarantee.
Joe
Prompt, wonderful service. Colby S. and Vic D. were knowledgeable, extremely polite, and resolved my issue. 5 stars plus!
Called close to quitting time due to another heating and air company not answering the phone for 3 days. Scheduled appt for 8 am next day. Technician arrived on time and had unit diagnosed and fixed by 11 am. Highly recommended and won't hesitate to use again if needed.
2850 Harrison Street, Batesville, AR 72501
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