Hicks Plumbing

Hicks Plumbing Inc. is a reputable business that prioritizes customer satisfaction and integrity. Their dedicated team goes above and beyond to resolve unique issues, searching for the right parts and working diligently to get things operating despite unusual designs. While they have occasionally failed to meet appointments, leaving some customers unimpressed, it's clear they strive to make things right by apologizing and offering discounts. On the other hand, their quick and excellent work on sewer repair jobs has earned them the gratitude and loyalty of many customers. The plumbers from Hicks Plumbing spent several hours at one customer's house, determined the issue, and successfully repaired it. However, the company's billing practices raised concerns, as they requested payment before the customer received an invoice, which is not standard procedure. In contrast, another customer praised the company's honesty, great service, and reasonable pricing when they resolved a major sewer line problem just before a graduation party. Unfortunately, one customer reported a poor experience, as no one showed up for a scheduled appointment, and the company was unresponsive when the customer followed up.