JCPenney Salon

Aug 2022

I paid over $100 and they over processed. hair. My hair was limp and damaged on the ends as a result of over processing and I asked for a refund of money and they said no. I ask for my hair to be cut in layers and she didn’t do that either I ask for curls and didn’t get any. Please don’t believe the manager because they lie to make money.Services: Haircut

Jul 2022

Doing a curbside pickup is a joke I checked in sat in number 1 parking spot no one didn't show it then said it was a delay on doing the pick up . I then wait another 6 mins no one never arrived so I called no one never answers the phone to any department which is sad feel like I'm calling Walmart now no one needs answer the phone either . So I went in and the store was empty not busy whatsoever. I did tell the one cashier up in front about me waiting for pickup and she said she doesn't know what is the issue with that and called about the pickup . So I waited another 5 mins someone showed up . I don't understand what happen to JCP their service has really been terrible...read full review

Feb 2021

JCP is my go to whenever I need a new pair of jeans. Easily found a pair I liked only know this because I'd purchased the same pair in the past. The dressing rooms are still not accessible due to covid safety protocol. I wasn't too sure what was going on inside this location . Low inventory in some parts and apparent roof leaking issues as well. Maybe y'all knew this but this location closes at 7:00 pm! This was very surprising to me with it being a Friday night. As a result of this , I didn't get to browse the store as much. On this visit I was also looking for a piece of luggage. They had some pieces 50% off but nothing I wanted. The young lady at checkout was nice....read full review