Freedom Towing is a reliable and efficient towing service that has earned praise from its customers. The company's friendly and helpful staff, including the "sweet and kind" young lady who answered the phone, have been commended for their excellent customer service. They were able to provide prompt assistance, with one customer reporting being on a "beautiful and clean wrecker in less than 30 minutes." The company has also demonstrated a willingness to go the extra mile, with one customer noting that the driver, Melissa, had "no complaints" despite the freezing weather and even provided her personal number in case further assistance was needed. Overall, Freedom Towing has proven to be a dependable choice for those in need of towing services.
FIVE STARS. Yall, I have had this poor guy come out twice in the past like month for our two different vehicles with issues. He’s personable, professional, and definitely made me feel better about the situation just by humor. I would absolutely recommend this business, and especially the driver we had both times but I had forgotten his name. 🥲 But you know who you are and you are awesome!
I was at Walmart in Tillmans Corner, I left my car keys laying on my seat when I got out to go in and I locked my car up. I did my shopping and when paying I went for my keys to only realize I didn't have them, I went out and seen I locked them in my car. I stood there and prayed and ask God to plz send someone that could help me, I ask many men that passed by could they plz help me get it open but no one had a tool. After standing outside some time a guy came up my isle in a tow truck and a man that was trying to help me stopped him and ask if he could open my car door and he said let me park and I'll be over. God sent this man down my isle and he opened my car door… read full review
I cannot say enough good things about Freedom towing and the owner, Melissa. From the very first call, she was responsive, communicative, and incredibly professional, especially when other towing companies wouldn’t answer or call back.
She arrived quickly and on time, clearly explained her process, what she was seeing, and what to expect next, and made a stressful situation feel manageable. She didn’t rush, didn’t talk down to me, and took the time to answer questions with real care and clarity.
What stood out most was how friendly, calm, and trustworthy she was, plus how seamlessly she helped coordinate the handoff to the mechanic, making sure I knew exactly where… read full review
5681 Katherine Hankins Drive, Mobile, AL 36582
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