About Rich's Car Wash - Spanish Fort
Reviews for Rich's Car Wash - Spanish Fort
Write a reviewHours
Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: 8AM - 7PM
Sunday: 8AM - 7PM
Rich's Car Wash is a large car wash company with over 30 locations across six states. They provide various services including express and polish wash tunnels, vacuums, mat cleaners, and Unlimited Wash Club memberships. Customers often praise the cleanliness of the facilities and the professionalism of the staff at the Spanish Fort location. Many have noted the exceptional customer service, especially highlighting the efforts of employees like Jen and Reese, who go above and beyond to assist customers. While some suggest improvements to water and soap removal, the overall experience remains positive. Customers frequently recommend the club membership for its value and convenience, ensuring a great car wash experience every time.
Love the monthly plan and the convenience of being able to wash my car daily. Will you all PLEASE PLEASE PLEASE bring back the Citrus scented air freshener?! The ocean is too strong for these allergies of mine! Thanks in advance:-)
The best car wash experience ever!!! Jen to the rescue I can say!! When I tell you she helped me from start to finish! Most car wash places just send you through the car wash station, and that's the last interaction you have. Not with Jen!! She let her presents be known all over. And that's customer service!! Jen, if I could give you a 10-star Google review, I would!!!
The facility was clean and my car came out looking great! (As it always does?)
Normally, I utilize the Daphne location, however, on this occasion, the Spanish Fort facility was more convenient. I moved my vehicle after going thru the wash as the vacuum I pulled up to was not offering much suction (?).
The manager on duty, Reese, had noticed this and asked me about why I had moved...anyhow...as a manager myself, I appreciate that he followed-up on what he saw in order to inquire, and perhaps address as necessary. Rich's is very lucky to have an employee that took ownership of their business and apparently treats it as his own. Kudos to you Reese! Great job on hiring,...read full review