I had scheduled a routine maintenance checkup on my A/C system, which was installed and has always been well serviced by Service Air. Today's visit was no exception, thanks to tech Quintin, who arrived on time and thoroughly assessed both the inside air handler and the outside heat pump. He did so in a pleasant and professional manner and answered my questions and concerns about my system's current condition and additional servicing needs.
I have always been satisfied with Service Air Eastern Shore and will continue to depend on them to keep my A/C system running well! ?
June 2025
5! Heck a 10!!!! Chris & his helper were excellent! They were efficient, fast, & informative. You definitely take care of your customers & I'm so thankful! I even asked for a quote for duct cleaning & just wished I realized about service contract before my ac went out last night. Be sure I'll sign up for that now. Glad Chris told me about that. Maureen that answered my call was great too! Great customer service totally above & beyond! I’d recommend them over & over again.
August 2025
Workers arrived on the first day, and brought the wrong mini split, the sales person ordered the wrong one. After searching for a way to install the split that they brought, they called their boss and he said to come back and get the correct one. They arrived a few hours later, and began work, they were here till late in the evening, drilling two big holes in one of the 2x4 above the breaker box, trying to hook the power up. While doing this, they damaged the other wires and breaker. The worker actually said to me, did I trip the breaker?, I replied I didn’t even come close to that breaker box. After, trying to repair their mistake, the Company called an actual electrician,... read full review
I had scheduled a routine maintenance checkup on my A/C system, which was installed and has always been well serviced by Service Air. Today's visit was no exception, thanks to tech Quintin, who arrived on time and thoroughly assessed both the inside air handler and the outside heat pump. He did so in a pleasant and professional manner and answered my questions and concerns about my system's current condition and additional servicing needs. I have always been satisfied with Service Air Eastern Shore and will continue to depend on them to keep my A/C system running well! ?
5! Heck a 10!!!! Chris & his helper were excellent! They were efficient, fast, & informative. You definitely take care of your customers & I'm so thankful! I even asked for a quote for duct cleaning & just wished I realized about service contract before my ac went out last night. Be sure I'll sign up for that now. Glad Chris told me about that. Maureen that answered my call was great too! Great customer service totally above & beyond! I’d recommend them over & over again.
Workers arrived on the first day, and brought the wrong mini split, the sales person ordered the wrong one. After searching for a way to install the split that they brought, they called their boss and he said to come back and get the correct one. They arrived a few hours later, and began work, they were here till late in the evening, drilling two big holes in one of the 2x4 above the breaker box, trying to hook the power up. While doing this, they damaged the other wires and breaker. The worker actually said to me, did I trip the breaker?, I replied I didn’t even come close to that breaker box. After, trying to repair their mistake, the Company called an actual electrician,... read full review