I paid for a hydrofacial that stated an hour session. This was on a Saturday. I was in the room for 30 minutes tops. Session began around 2:20pm. I was out and at the checkout counter by 2:50pm. They practically ran me out of there. They were ready to leave for the day and it was obvious. They locked the door behind me when I left. I have repeatedly called the manager as well as emailed and texted her. No response!! I have family members that faithfully patronize this place. VERY disappointed in my treatment! As well, as the non concern from the manager and owner! A complete waste of my money and time!!
Char Tarver
Apr 2025
This place is a hidden gem! The staff is so friendly & welcoming. They even have light refreshments (drinks, chips) in the lobby while you wait for your service. I had a hydrofacial with Briana & she is super knowledgeable about skincare & was very attentive to my needs. Brianna is so sweet & I enjoyed our conversations about skincare & life in general. I’ve had hydrofacials before & paid more money, but the quality of the service I received at Smart Skin was top notch! The service was very detailed & I felt like every inch of my face was treated. My skins after glow was amazing! #JuicySkin I’ll definitely be back for another hydrofacial-this is now my happy place!
Shania
Mar 2025
Great staff, website pricing and schedule i feel is not up to date.
Jesus Loves You, Repent
Nov 2024
So kind, sweet people
Brittany
Sep 2024
I had my eyebrows done by Brianna! I am so happy with how they look. She did a great job shaping these wild beasts and the whole experience was sooo relaxing. She's very sweet, friendly and professional, I will definitely book with her again!
Jodie Torres
Sep 2024
I booked a customized facial with Brianna. She’s very kind, professional and made me feel comfortable. She payed very close attention to details to meet my specific needs. The overall experience was amazing. When the session was concluded I was throughly relaxed and satisfied with the results she achieved Can’t wait to book another service with Brianna!
House Guest
Sep 2024
I scheduled a facial (no peels or extra services). During my appointment some product was used on my face that began to burn after a few minutes. I informed the aesthetician who removed the product (very slowly). After the service everything appeared to be fine. 2 days later my face started peeling, and I could see where it had darkened in some areas. I called to inform them and was promised a call back within an hour. It’s been 3 hours, I haven’t heard back and the spa appears to be closed for the day. I’m extremely disappointed, not only with the facial but the lack of customer service.
Reviewer K.
Jul 2024
As a new customer, the salon and stylists were not very inviting. It seemed as though I had to initiate the conversation when walking into the salon, during my haircut, and in regard to body adjustment at the wash station. I'm used to stylists guiding me through the steps of the haircut and styling, which I would certainly expect as a new customer. I've been to a lot of salons and I've always felt pretty good with my results, but I did not feel this way at Smart Skin. My hair was a bit frizzy, and it seemed to lack definition. I think there should've been more effort put in to the styling, as it didn't seem professionally done. While I can appreciate that my appointment was able to be scheduled almost immediately, I probably would try a different salon. I'm also not the most social person, so I usually don't mind if my stylist or the front desk staff are not as talkative; however, I would at least expect they make up for it by providing a good haircut/wash/style.
Lisa Woodfin
May 2024
Kim is absolutely "amazing"! She cuts my hair exactly the way I like it...she is a true professional!
Rock Starship
May 2024
It was a Tuesday, I called for a mani pedi... Even though these services are listed on their google page I was told that they dont offer the pedicure but could do my manicure. It is not that hard to update your services. When I asked when they would, I was presented with one excuse after another. It was easy to find another salon and book the appointment. I dont think i will call smart skin medspa and salon again.
Beverly Pynes
I paid for a hydrofacial that stated an hour session. This was on a Saturday. I was in the room for 30 minutes tops. Session began around 2:20pm. I was out and at the checkout counter by 2:50pm. They practically ran me out of there. They were ready to leave for the day and it was obvious. They locked the door behind me when I left. I have repeatedly called the manager as well as emailed and texted her. No response!! I have family members that faithfully patronize this place. VERY disappointed in my treatment! As well, as the non concern from the manager and owner! A complete waste of my money and time!!
Char Tarver
This place is a hidden gem! The staff is so friendly & welcoming. They even have light refreshments (drinks, chips) in the lobby while you wait for your service. I had a hydrofacial with Briana & she is super knowledgeable about skincare & was very attentive to my needs. Brianna is so sweet & I enjoyed our conversations about skincare & life in general. I’ve had hydrofacials before & paid more money, but the quality of the service I received at Smart Skin was top notch! The service was very detailed & I felt like every inch of my face was treated. My skins after glow was amazing! #JuicySkin I’ll definitely be back for another hydrofacial-this is now my happy place!
Shania
Great staff, website pricing and schedule i feel is not up to date.
Jesus Loves You, Repent
So kind, sweet people
Brittany
I had my eyebrows done by Brianna! I am so happy with how they look. She did a great job shaping these wild beasts and the whole experience was sooo relaxing. She's very sweet, friendly and professional, I will definitely book with her again!
Jodie Torres
I booked a customized facial with Brianna. She’s very kind, professional and made me feel comfortable. She payed very close attention to details to meet my specific needs. The overall experience was amazing. When the session was concluded I was throughly relaxed and satisfied with the results she achieved Can’t wait to book another service with Brianna!
House Guest
I scheduled a facial (no peels or extra services). During my appointment some product was used on my face that began to burn after a few minutes. I informed the aesthetician who removed the product (very slowly). After the service everything appeared to be fine. 2 days later my face started peeling, and I could see where it had darkened in some areas. I called to inform them and was promised a call back within an hour. It’s been 3 hours, I haven’t heard back and the spa appears to be closed for the day. I’m extremely disappointed, not only with the facial but the lack of customer service.
Reviewer K.
As a new customer, the salon and stylists were not very inviting. It seemed as though I had to initiate the conversation when walking into the salon, during my haircut, and in regard to body adjustment at the wash station. I'm used to stylists guiding me through the steps of the haircut and styling, which I would certainly expect as a new customer. I've been to a lot of salons and I've always felt pretty good with my results, but I did not feel this way at Smart Skin. My hair was a bit frizzy, and it seemed to lack definition. I think there should've been more effort put in to the styling, as it didn't seem professionally done. While I can appreciate that my appointment was able to be scheduled almost immediately, I probably would try a different salon. I'm also not the most social person, so I usually don't mind if my stylist or the front desk staff are not as talkative; however, I would at least expect they make up for it by providing a good haircut/wash/style.
Lisa Woodfin
Kim is absolutely "amazing"! She cuts my hair exactly the way I like it...she is a true professional!
Rock Starship
It was a Tuesday, I called for a mani pedi... Even though these services are listed on their google page I was told that they dont offer the pedicure but could do my manicure. It is not that hard to update your services. When I asked when they would, I was presented with one excuse after another. It was easy to find another salon and book the appointment. I dont think i will call smart skin medspa and salon again.