About AirNow Home Services
AirNow Home Services is dedicated to providing professional HVAC services to keep homes comfortable. Technicians are polite and friendly, ready to assist customers by answering questions and ensuring they understand the unit's performance. They arrive on time, clearly explain their work, and test the system afterward to ensure everything is functioning properly. The staff is knowledgeable, taking the time to answer questions and offer tips that help prolong the life of the equipment. AirNow offers a variety of services, including HVAC system maintenance, heating system maintenance, and repair, all with a strong commitment to customer satisfaction. Recent reviews highlight the technicians' professionalism, humor, and helpfulness, making the experience smooth and enjoyable. Customers appreciate the thorough service, efficiency, and the ability to discuss options without pressure, reinforcing the positive impact of having relatable technicians on the job.
I reached out to customer service with AirNow. Made contact with Laura, main office in Texas. She worked closely with me, setting the example for being the epitome in customer service. My needs were handled professionally as well as promptly. Although I did pay for Freon which was pricey & unexpected the GM was reasonable as well as understandable. He gave me a 15% discount for going in to see him to explain my dilemma. The coils on my AC system were leaking. Discovered during quarterly maintenance visits.
It was time for our HVAC system’s spring maintenance, and we were delighted to have technician Ryan Croskey assist us. He was friendly, thorough, and took his time, which was impressive. Hats off to Ryan for doing an excellent job.
Ryan Croskey was fantastic and left the unit better than he found it. Would recommend