About Annette Hale's Indoor Comfort Systems
Annette Hale's Indoor Comfort Systems is a leading provider of HVAC services in North Alabama, known for its commitment to customer satisfaction and community involvement. With over 60 employees, including EPA-certified technicians, the company offers prompt and professional service. Technicians are thorough and honest in their work, always taking the time to explain their actions and answer questions. Customers appreciate the company's responsiveness, communication, and dedication to resolving issues. Many have praised the friendly and knowledgeable staff, competitive pricing, and great service, especially when purchasing new systems like the Carrier HVAC system. Joseph Edgar, one of the service technicians, has received particular recognition for his professionalism and proficiency. He quickly diagnoses and repairs issues, orders parts when needed, and ensures everything is working properly upon installation. Customers have expressed their gratitude for his respectful and informative approach, making their experience quick and easy. Additionally, the owner, Mrs. Annette Hale, is personally involved in maintaining high standards for customer service. This dedication has helped the company earn a Five-Star rating and has turned customer feedback into a positive force for improvement. With a focus on providing excellent customer service, Annette Hale's Indoor Comfort Systems remains a trusted choice for HVAC needs.
Today I had the pleasure of being a first time customer for Indoor Comfort Systems. I called this morning and their techs arrived within an hour of my call. Our techs, Troy and Ben, got our unit back up and running in very little time and for a reasonable price. They were extremely professional and very pleasant to speak with. You’ve gained a lifelong customer! Thank you all so much for your quick assistance.
Great equipment, great people!
The Bosch Inverter Ducted System light, paired with Bosch’s BGH 96 dual fuel furnace, is an awesome setup. My 65 year old ranch home has had many remodels and additions over the years, including enclosing the garage, removing numerous walls and doubling of the floor space. Due to these changes, the installed systems left some rooms cold, some warm, and the house was humid. I was considering replacing both systems with one big attic zonal system but Matt Goodwin (salesman), showed me how new ductwork on my crawlspace unit and an attic replacement Bosch unit on existing ductwork, would save me money and give me a quiet “set...read full review
Came home from work to find that our AC had stopped working on a 90+ degree day. With an 8-month-old at home, getting it fixed quickly was a huge priority. We called several HVAC companies, but no one was able to come out.
Thankfully, we found Annette Hale’s Indoor Comfort Systems, and they were able to send Troy Greer out to us. Troy was absolutely awesome! He was extremely professional, took the time to walk me through exactly what he was doing, and even gave me some great preventative maintenance tips to help avoid future issues.
Best of all, he had our AC back up and running in less than 30 minutes!
It’s hard to find this kind of fast,...read full review