About Firestone Complete Auto Care
Firestone Complete Auto Care has been serving the community since 1926 and is located in Hoover, AL. This one-stop shop provides a wide range of vehicle services, from tire sales to maintenance and repairs, ensuring that all makes and models are well cared for. Customers appreciate the friendly and helpful staff who explain everything clearly during service. The prices are fair, and there is no pressure to purchase unnecessary services. The technicians are professional and attentive, as seen in the prompt diagnosis and resolution of vehicle issues. Many customers have had positive experiences with tire installations, oil changes, and maintenance recommendations without feeling overwhelmed. The staff also goes out of their way to help in emergencies, accommodating last-minute appointments and providing thorough service. Overall, Firestone Complete Auto Care is known for its reliable and affordable auto care tailored to each customer's needs, making it a trusted choice for residents in Hoover.
Appointments are hard to come by sometimes, based on how many People are scheduled, or, the sales going on. Very friendly staff, quality service. Apparently there are sales happening, but there was no signage that I saw, and it was very unclear as to what I was getting promotion wise in my price.
I brought my car in with a nail or screw in one tire. It seems it fell out before I got here and my tire never lost pressure. They could have sold me a new tire, but were completely honest and saved me the money. I appreciate that so much and will definitely be back!
I was in town for my daughter’s soccer game. We were 3 hours from home and my car was overheating. I pulled in and explained my situation and that I knew they were busy and likely had no time to help me. Bobby was working the desk and came out to take a quick peek to see if he could see if it was an easy fix. Turns out it was not but he could see what it was. I genuinely appreciate Bobby taking those few minutes of his day to help me make an educated decision on my next steps to get me and my daughter safely back home.