Aligned Insurance Agency is known for excellent customer service and knowledgeable staff. Clients appreciate how the team, including Samantha, Kelly, Kathy, and Michael, provides personable, non-pressuring assistance. They have saved clients money while increasing coverage across multiple policies such as home, auto, boat, camper, and business insurance. The agency offers valuable advice, like adding coverage for mechanical breakdowns, which helped clients save on large claims. Overall, Aligned Insurance Agency is trusted for their protection-focused approach and 'white glove' service whenever needed.
Samantha Filteau has been amazing from the very beginning. She was able to beat my previous insurance companies rates for general liability while increasing the coverage. The customer service has been very personable and not pressured. Samantha, Kelly and Kathy are assets to this team!
Michael and his team provide top notch service! We have our commercial, home and auto policies with Aligned Insurance Agency and have been extremely pleased. They not only saved us money, but increased our coverages. Because we have a mechanical breakdown rider on our commercial property at Gadsden Variety, we paid only a $1,000 deductible last year when an $18,000+ HVAC had to be replaced. If Michael had not advised us to add that coverage, it would have been a struggle for our small business!
We have our home, auto, boat, camper and business insured with Aligned, and couldn't be happier. It's nice to have one contact for all needs, and the staff provides a 'white glove' service whenever we need any assistance. Their priority is providing protection, and they exceeded expectations with a recent mechanical breakdown claim we had to file with our business recently. It's a comfort to know Aligned is in our corner when we need them!
309 Broad St 2nd floor, Gadsden, AL 35901
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