About Sears Appliance Repair
Sears Appliance Repair in Dothan has skilled technicians who specialize in repairing a variety of appliances. They are known for their quick and effective service. The company has earned over 1.3 million 5-star reviews across the country due to the excellence of their service and local expertise. A customer mentioned that the technician, Scott, was prompt and thoroughly explained the issue with their washing machine. The customer was pleased with Scott's professionalism, knowledge, and friendliness. Another customer noted that the repair technician was professional, knowledgeable, and had great customer service skills. However, one customer had difficulty filling out information on the webpage and would have appreciated a 15-minute notice prior to the technician's arrival. Overall, Sears Appliance Repair in Dothan provides reliable and efficient appliance repair services.
Had to wait to long to get part installed so, I downloaded the video ,brought the spacer tool and a friend and myself installed the part .Have washed 11 loads of clothes .
I still say the AI booking scheduler needs fired ,or you will loose customers!! The technicians are awesome ,it's the AI that causes all the issues i have been a Sears customersince 1996 and this is the very first and hopefullythe last issue I ever have with them .I carry warranties on 14 appliances.
My Sears Home Service tech was Maia. She came to diagnose the problem with our refrigerator did an outstanding job of finding and explaining the complex problem with our fridge. She was very persistent in her efforts to diagnose the failure and determine a way forward. When she determined the problem, she was Frank and straightforward as to our options. In the end, we determined that the failure with the fridge was terminal and that I would have to buy a new one. Great job.
Could not ask for better service than what I got from Scott and his helper. It is truly a pleasure to do business with Scott. Since I had been served by him previously I was so glad to see that he was the service technician for my service today.