WestRock Company Paper Mill offers a generally positive experience for truck drivers looking for loading services. The facility is accessible with clear directions, although the entrance signs can be somewhat hard to see at night. Upon arrival, drivers are required to check in with security, where they receive a badge and a form to fill out. The check-in process is efficient, typically taking less than 15 minutes.
Once checked in, drivers turn left to park in the staging area. The loading process is quick, often completed in under 20 minutes. The staff is described as friendly and helpful, providing guidance throughout the process. There is a microwave available for those who wish to heat their food while waiting.
For overnight parking, drivers can use gate #3 after passing through security. Despite some challenges such as tight dock areas during busy times and potential weather issues, many drivers find the experience manageable. Overall, WestRock Company Paper Mill is regarded as a solid choice for loading, with supportive staff and efficient service.
I literally read most of the post about this place b4 I arrived. The checkin was quick. The security guard was nice. There was only one person ahead of me so not a problem. The waiting area was just as yall said. The smell.was overbearing that I had to wait outside in the heat. Honestly, all papermills stink. I dont it will ever change.
I'm giving this place a 2 because they want you to wait in the lounge. However there's no Air circulating in that space. Other than that for me the wait isn't bad. But if you want us to wait at least make it comfortable..
Guard was friendly and polite especially for being
0230!
Got a dock straight away and loaded super quick and was out by 0315.
Yeah it smells a little but ive stood behind some of y'all at a truck stop so didnt bother me 😉
28270 US-80, Demopolis, AL 36732
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