Oct 2020
I called Mr. Robin after being referred through my home warranty service to repair my furnance, and my air conditioning unit. I was originally referred to the Sears Service Center out of Birmingham 4 weeks ago, to repair my furnance. All in all, they came out to my house on two different occassions, and spent over 8 hours, and still wanted to "order a new part", and come back a week later. After they left the 2nd time, my air conditioning unit would not come on. The technicians gave me the run around on when they would be back out to fix the problem he created, and used excuses that he was not comfortable driving in the rain, as to why he couldn't come back out. This… read full review
