Made an appointment for THE NEXT DAY! Who does that anymore? Very impressed with the office and staff in Pell City. They definitely gained a new patient in me.
About TriaVision - Homewood
VisionFirst Eye Center prioritizes patient care and advanced technology in eye health. Located in Birmingham, the center specializes in primary eye care, iLASIK, and laser cataract surgery, being the first in Alabama to offer laser cataract procedures. Patients receive thorough eye exams to assess vision issues such as nearsightedness, farsightedness, and astigmatism. Reviews highlight the wonderful staff, with many praising the polite and respectful environment. Patients express appreciation for the informative and patient care provided by Dr. Rebecca Doss and the professional technicians. Dr. Doss is noted for being thorough and attentive to patient concerns, helping to resolve issues effectively. The office staff are described as friendly and professional, making patients feel comfortable during their visits. Procedures are clearly explained, enhancing the overall experience. The center's commitment to excellence is evident, as many individuals recommend VisionFirst Eye Center for its professional and caring services in eye care.
Reviews
I highly recommend Dr. Sarah Clark Cleghern and all of the ladies that assisted us at VisionFirst in Pell City. Overall, the staff was very friendly. Also, thank you to our friend, Christine Smith for getting us transferred to VisionFirst and for recommending Dr. Cleghern. Christine works at VisionFirst as she was transferred from Dr. Hicks office. The only thing that my mother and I did not like was the fact that there is an office combined with the VisionFirst Pell City office. As you walk in, there are two ladies that sit there at the different office that were not friendly. We were former clients of Dr. Eric Hicks and we were transferred to VisionFirst. So we didn’t understand how the place was laid out. We thought it was all together.
We have been patients at the Vision1st Trussville location for more than 12 yrs. Today will be my last day doing business w/this company. My daughter and I purchased eye glasses to the tune of $500+. When i came to pickup our glasses, I brought my husband’s glasses he purchased from them last year at his eye appt, which cost him more than $400. Recently he lost one of his lenses from his glasses so I thought they would be able to repair them at a minimal charge. When this young lady told me we would need to pay $400 to get a new lense because his warranty expired 2-days ago. All i could think was “ARE YOU KIDDING ME”. Thereafter, i said just give me his Rx and i’ll order them much cheaper online. At that point I advised them I dont like how they do business and wanted to return my $368 pair glasses I’ve only had 2 weeks. The young lady in the optical center advised me I could NOT return my glasses. At that point i requested her supervisor. Long story short, I returned the glasses by paying 20% restocking fee. I can not even understand how you can railroad the very customers you claim to appreciate their patronage. No More of My Business Nor Money Shall You Receive😡😡😡👎🏽👎🏽👎🏽
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 7:30AM - 2PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
- accepts insurance
- gender-neutral restrooms
Location
1 West Lakeshore Drive Ste 220, Birmingham, AL 35209
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