Blue Haven Pools & Spas

Blue Haven Pools & Spas is a swimming pool builder and contractor, known for creating new inground pools and spas with a variety of shapes, sizes, and designs. They offer both standard and custom features, along with high-tech options that automate care, conserve water and energy, and purify with minimal chlorine. Since 1954, they have built a trusted reputation and operate over 60 offices across the U.S. They provide a free 44-page brochure, in-home estimates, custom design presentations, and 100% financing. Customer service is highly valued, with representatives like Don Buchanan praised for being helpful, informative, and professional without pressure. Zach, another project manager, is recognized for his honesty, integrity, and respectful communication, setting a high standard for project management. The installation process is appreciated for providing helpful, pressure-free information, making the experience better than previous companies. Recently, the company successfully fixed an issue with new plaster after a delay of about a month. The job was completed with minimal hassle, and the problem was rectified efficiently. A team member named Matthew visited on a Sunday after the pool was refilled, checking all equipment and refreshing homeowners on maintenance as if it were a new pool. Customers express satisfaction with the resolution and appreciate the photos of the new plaster. While some reviews mention challenges, such as issues with plaster quality and communication delays, overall, Blue Haven Pools & Spas demonstrates professionalism and a focus on customer care. They are praised for moving equipment for better access and addressing concerns with care, though some customers suggest shopping around or waiting for other options if possible. Their team members are noted as caring, direct, and attentive to client desires.