I went to see Dr. Cool two weeks ago with shoulder and neck pain. He explained to me what might be wrong and ordered an MRI.I was told that the results were in but I would have to wait until Dr. Cool looked at them and that would be the next day. I've called them repeatedly about this and still don't know what the MRI showed and can't get anyone to call me back after leaving a message. It would be different if I weren't in pain. I am very disappointed that I chose this office!
Gabe P.
Jul 2023
I recently had an appointment here to see Dr. Maddox to get my hands examined. He was recommended to me. At arrival, the lobby was packed and this freaked me out , as I was on a limited time schedule. Everything went smoothly and quickly despite how busy things were. The front reception staff were friendly as were the X-Ray technician. My visit was pretty straight forward. A quick discussion with Dr. Maddox regarding what I was experiencing. I was given a prescription and hand braces. However, I was confused as to why we didn't review the X-rays taken. Nevertheless, I'm hoping for some much needed relief from carpal tunnel symptoms I've been having as of late. Dr. Maddox was very professional and listened to my concerns.
Pam Frith
Oct 2022
I went to see Dr. COOL about two years ago about both my knees. He seemed cold and uncaring. He put a walker in front of me and told me to live with it.
Mellac179
Sep 2021
Do not go here! I hate even putting one star. The Receptionist and coordinator for Dr. Cobb were very rude and lacked integrity, empathy and understanding. If you are already being treated with disrespect for making an appointment or even before meeting the doctor, that lets you know what you'll be dealing with throughout the entire process. I'd rather not.
Jesslyn Clifton
Feb 2021
If I could give no stars, I most certainly would. Im asked to arrive 15 minutes prior to my appointment, and the doctor is always running behind by at least 30 minutes. Today it is an hour and counting. I continuously feel brushed aside, undermined, unheard and poorly cared for each appointment. Choose a different doctor.
David Vaught Jr.
Jan 2021
My messed up shoulder that came undone sure does hurt that was done by 2 Doctors Cool and ?
pam ferguson
Dec 2020
I had an mri a week ago on my knee. I can not walk bc of the pain. I still have not heard from them. Ive called and left messages. I was worried about coming here bc I heard bad things about them yrs ago. I guess somethings never change
JUNE Williams
Nov 2020
I had complete left hip replacement Sept 1,2020. Went home the same day as surgery. My only complaint is not enough comunication between Dr. And patient. Only problem i had was how to care for my operation site. All in all , 6 weeks out from surgery. I'm doing great, finished theropy.Therapist, said that couldn't tell i just had complete hip surgery. Wish I had known about Dr Cool sooner and gotten surgery earlier. I could have been spared a lot of pain.with the help from God, and surgery I'm 71 years old, and feel better than i have in about 21/2 to 3 years.
Kathy Nelon
Aug 2020
I buy ALL of my plants there EVERY YEAR. They are always healthy and well cared for. Plan on going back for more tomorrow as a matter of fact, lol
Linda Conn
I went to see Dr. Cool two weeks ago with shoulder and neck pain. He explained to me what might be wrong and ordered an MRI.I was told that the results were in but I would have to wait until Dr. Cool looked at them and that would be the next day. I've called them repeatedly about this and still don't know what the MRI showed and can't get anyone to call me back after leaving a message. It would be different if I weren't in pain. I am very disappointed that I chose this office!
Gabe P.
I recently had an appointment here to see Dr. Maddox to get my hands examined. He was recommended to me. At arrival, the lobby was packed and this freaked me out , as I was on a limited time schedule. Everything went smoothly and quickly despite how busy things were. The front reception staff were friendly as were the X-Ray technician. My visit was pretty straight forward. A quick discussion with Dr. Maddox regarding what I was experiencing. I was given a prescription and hand braces. However, I was confused as to why we didn't review the X-rays taken. Nevertheless, I'm hoping for some much needed relief from carpal tunnel symptoms I've been having as of late. Dr. Maddox was very professional and listened to my concerns.
Pam Frith
I went to see Dr. COOL about two years ago about both my knees. He seemed cold and uncaring. He put a walker in front of me and told me to live with it.
Mellac179
Do not go here! I hate even putting one star. The Receptionist and coordinator for Dr. Cobb were very rude and lacked integrity, empathy and understanding. If you are already being treated with disrespect for making an appointment or even before meeting the doctor, that lets you know what you'll be dealing with throughout the entire process. I'd rather not.
Jesslyn Clifton
If I could give no stars, I most certainly would. Im asked to arrive 15 minutes prior to my appointment, and the doctor is always running behind by at least 30 minutes. Today it is an hour and counting. I continuously feel brushed aside, undermined, unheard and poorly cared for each appointment. Choose a different doctor.
David Vaught Jr.
My messed up shoulder that came undone sure does hurt that was done by 2 Doctors Cool and ?
pam ferguson
I had an mri a week ago on my knee. I can not walk bc of the pain. I still have not heard from them. Ive called and left messages. I was worried about coming here bc I heard bad things about them yrs ago. I guess somethings never change
JUNE Williams
I had complete left hip replacement Sept 1,2020. Went home the same day as surgery. My only complaint is not enough comunication between Dr. And patient. Only problem i had was how to care for my operation site. All in all , 6 weeks out from surgery. I'm doing great, finished theropy.Therapist, said that couldn't tell i just had complete hip surgery. Wish I had known about Dr Cool sooner and gotten surgery earlier. I could have been spared a lot of pain.with the help from God, and surgery I'm 71 years old, and feel better than i have in about 21/2 to 3 years.
Kathy Nelon
I buy ALL of my plants there EVERY YEAR. They are always healthy and well cared for. Plan on going back for more tomorrow as a matter of fact, lol
Bryant Driggers
The best knee man in the Southeast