VCA Big Lake Animal Hospital

VCA Big Lake Animal Hospital is a veterinary clinic that has received mixed reviews from its clients. The staff is generally described as kind-hearted, wonderful, and absolutely amazing, especially the support staff. The veterinarians are knowledgeable, though they may be beholden to a compressed time schedule, which can affect their bedside manner. One client praised the excellent care received when their dog Auggie had a sudden mouth abscess, noting the prompt service and reasonable costs. Dr. Varman and her team were highlighted as fantastic. Another client, new to the neighborhood, felt welcomed and at home by the incredible staff while establishing care for their pet. However, there have been challenging experiences, particularly when a client had to put their dog down. The veterinarian was not very nice during the process, as they moved the client aside and left the room quickly, which left the client feeling unsupported despite the kindness of the vet techs afterward. Overall, VCA Big Lake Animal Hospital seems to provide good medical care, but the client experience can vary. Some customers may need to prepare for a more clinical approach from the veterinarians, while others appreciate the compassionate support from the staff.