About Residential Plumbing & Heating
Residential Plumbing & Heating has been a trusted source for HVAC and plumbing needs for over 40 years. The company is licensed, insured, and family-owned, offering emergency services when needed. Customers praise the knowledgeable staff, particularly Kelly, who goes above and beyond to help with emergency situations. Kelly has been known to spend extended periods on the phone, teaching customers about plumbing and providing valuable advice. He is patient, professional, and community-oriented, always prioritizing the customer's needs. The company's commitment to honesty and kindness is evident in their willingness to help without charging a service fee. Residential Plumbing & Heating is highly recommended for its exceptional service and expertise in HVAC and plumbing maintenance.
Kelly and his team have helped keep my older furnace up and running for-many years and he has been our personal repairman for the last 30years. His team replaced two water heaters, and fixed a plumbing leak from an upstairs shower. Reliable, courteous, professional, and busy. I always know when i call Connie will answer and get me on the schedule somewhere. Recently, Kelly had to fix the furnace again, and with temps at -20 we were grateful he showed up same day. Thank you Kelly, Connie, Rick, Tyler 😊 and the rest of the team. We appreciate you! Julie & Greg Big Lake
Thank you “ Kelly” for walking me thru a stressful situation over the phone, during this blizzard. Kelly patiently took the time to explain, super knowledgeable, about the issue and went way above and beyond! Talk about community oriented! He even told me the history of plumbers and why they had wrench turning arms! ?? Thank you again as all is good!
We had a backup into our toilets and showers and had pipes leaking into our basement. We called at midnight, just trying to get somebody to come out and help us. Kelly answered went right to trying to diagnose the problem and giving advice, apologizing that he didn’t have anyone to send out to us that night because they all decided to take the holiday off. He spent probably an hour and a half on the phone with my husband, teaching my husband about our plumbing and how to diagnose various problems and, eventually our septic. He ended up saying he thought it was our septic, taught my husband over the phone how to check if it was the septic, and recommended we call a septic...read full review