Lithia Dodge of Wasilla

Nov 2023

Lithia is currently and illegally in possession of a 2021 jeep rubicon gladiator. The notary that is employed by lithia accepted a power of attorney that was fraudulently signed by someone posing as me. I was told that the jeep had a blown motor,but i believe that was a lie. Since it only has 12,000 miles on it. Do not buy the jeep they will be in court soon.

Nov 2023

Worst customer service around, if I could rank this review ZERO stars I would. Three times in over a week I called to schedule a service for my Jeep. Each time I was either sent to voicemail or requested to leave my contact information so someone could get back to me when available. Each time I gave them a couple days to respond but never once did I hear from them. Even my last time calling to request service I expressed this "oversight" which they pretended to care and of course was blown off when I received the exact same treatment as other times before. AVOID AVOID AVOID Lihia Chrysler Jeep Dodge Ram of Wasilla unless you want to be ignored and treated like a mushroom.

Nov 2023

Title: Beware of Misleading Practices: Our Regrettable Experience at Lithia Chrysler Jeep Dodge Ram of WasillaReview by Christian and Alicia StettlerWe embarked on what we thought would be an exciting journey - purchasing a new 2024 Dodge Ram Rebel. Instead, it turned into a cautionary tale about deceptive sales tactics and poor customer service at Lithia Chrysler Jeep Dodge Ram of Wasilla.Our initial contact with salesman Isaac was disconcerting. Despite his apparent confusion and miscommunication, we were inexplicably bound to his service, even after multiple attempts to work with someone else. His incompetence was not only frustrating but nearly deterred us from purchasing...read full review