Charlene Moss Realty Inc

Nov 2022

This is a great company not only to rent from, to use as property management but also as a realtor.My first experience with Charlene Moss Realty was as a tenant, every time I had an issue they were quick to fix it. Because of the great experience I had renting from them, I contacted them to manage my property when I need it, which they did for 3 years! Their whole staff has been great to work with over the years. Because of the great job they did managing my property I had no second thoughts about using them when I needed them to sell it.The sale of the property went very smoothly, Rheannon was there and available every step of the way, she had great attention to detail...read full review

Nov 2020

When buying a fourplex that is currently under their management, we asked them to continue managing it for us. However, they wouldn't tell us their rates, procedures, or any information about how they operate their business. We found another property management company. That company asked for basic information from Charlene Moss and CM absolutely refused to cooperate. We found them to be rude and unprofessional during multiple interactions with us.

Nov 2020

I just sold a 4-Plex that Charlene Moss and her team managed for over 2 years for us. Rheannon and Jane were always pleasant, professional, and responded promptly to our calls or texts. They did an excellent job communicating with me and from my perspective were very responsive to the tenant’s requests. Any repairs were scheduled timely, and they always followed up with us to make sure we were aware of any repair requests or complaints. Annual inspections were through and timely. They followed the letter of the law when dealing with delinquent rents and always provided sound guidance and advice. I was extremely happy with their service and would most definitely use...read full review