“(updating previous poor review) Left a 2 star review several years ago due to a very poor/unhelpful interaction with a staff member there, BUT recently went back Fall 2025 and had a completely different and much better experience. Knowledgeable, helpful, and very patient. They did their very best to help fix the issues I was having with my laptop (even after getting terrible service from the manufacturer support team) while being transparent and honest with what couldn't be fixed and offering alternative suggestions.“
“(updating previous poor review) Left a 2 star review several years ago due to a very poor/unhelpful interaction with a staff member there, BUT recently went back Fall 2025 and had a completely different and much better experience. Knowledgeable, helpful, and very patient. They did their very best to help fix the issues I was having with my laptop (even after getting terrible service from the manufacturer support team) while being transparent and honest with what couldn't be fixed and offering alternative suggestions.“