9 Lives Auto

9 Lives Auto is highly praised for its exceptional customer service both over the phone and in person. Customers appreciate the easy appointment scheduling and organized drop-off process, including convenient after-hours options. The shop is known for efficiently getting cars back on the road, often exceeding expectations. Reviewers commend the professionalism of the staff, including Derrick and Chris, who clearly explain repairs and provide detailed quotes for necessary work. With fair prices and high-quality service, including extensive repairs on older vehicles, many customers plan to return for all their auto needs. One recent customer shared that Chris and his team handled an issue with a drive shaft in a Dodge Sprinter camper van while they were on vacation. The team communicated options carefully, allowing the customer to make the best decision for their vehicle. They managed to complete the repairs in just a day and a half. Another reviewer highlighted the shop's work ethic, noting how they saved money by repairing a part instead of ordering a new one. This customer appreciated the honesty and thoroughness of the analysis, leading to a lower overall repair cost. 9 Lives Auto is recommended for its personalized and reliable service, making it a great choice over larger corporate service shops.