Too busy to care about your pet -Dr. Nance was Juneau's only bird vet, and had seen our parrot before, but when an emergency happened this week rude receptionists on 3 occasions lets us know Dr. Nance no longer wanted to see birds, and that "he was really busy and doesn't have any openings until the end of march anyways".I then spent severals days seeking help from outside southeast alaska. When I finally able to get an avian vet in Seattle to provide a diagnosis and treatment via phone/email, Dr. Nance was still unwilling to help, despite this being his patient.This meant more wasted time and searching for a new vet in town who would at the very least take an xray and...read full review
Dec 2021
Dr Ward and Dr Nance and WONDERFUL they have taken care of our dogs and cat for years. The staff is also AMAZING and have always treated our pets as their own. I hope they are taking care of themselves as well as they take care of their patients.Thank you all at SAAMC
Nov 2021
Watch out for SE AK Animal Medical Center..Our cat needed an appointment at the Vet, so we made one. Cost for a medical exam us $85.OK, that is reasonable. $15 per minute for treatment seems kind of excessive. But what gets me is that they decided to charge $150.00 AFTER THE FACT and call it an emergency visit even though it was a scheduled appointment. No $150 instead of $85, but $150 AND $85.TOTAL BILL FOR A Shot, shave, and collar?$380.39And when I gave them $400?"We don't make change, so we will have to just give you credit".What a way to do business.
Too busy to care about your pet -Dr. Nance was Juneau's only bird vet, and had seen our parrot before, but when an emergency happened this week rude receptionists on 3 occasions lets us know Dr. Nance no longer wanted to see birds, and that "he was really busy and doesn't have any openings until the end of march anyways".I then spent severals days seeking help from outside southeast alaska. When I finally able to get an avian vet in Seattle to provide a diagnosis and treatment via phone/email, Dr. Nance was still unwilling to help, despite this being his patient.This meant more wasted time and searching for a new vet in town who would at the very least take an xray and...read full review
Dr Ward and Dr Nance and WONDERFUL they have taken care of our dogs and cat for years. The staff is also AMAZING and have always treated our pets as their own. I hope they are taking care of themselves as well as they take care of their patients.Thank you all at SAAMC
Watch out for SE AK Animal Medical Center..Our cat needed an appointment at the Vet, so we made one. Cost for a medical exam us $85.OK, that is reasonable. $15 per minute for treatment seems kind of excessive. But what gets me is that they decided to charge $150.00 AFTER THE FACT and call it an emergency visit even though it was a scheduled appointment. No $150 instead of $85, but $150 AND $85.TOTAL BILL FOR A Shot, shave, and collar?$380.39And when I gave them $400?"We don't make change, so we will have to just give you credit".What a way to do business.