About J & J Cleaning LLC
J & J Cleaning LLC is a highly professional and reliable carpet cleaning and mold abatement service. Customers consistently praise the company's excellent service, fair pricing, and efficient work. The office staff is described as extremely professional, and the technicians, who arrive in company uniforms, complete the tasks quickly and thoroughly. Clients feel comfortable trusting the company with their homes and personal property, even when they are out of town. While the pricing may be slightly higher than initially quoted, customers agree that the quality of the work is worth it, leaving them highly satisfied with the overall experience.
Can't imagine better service at any point in my interactions with this company, or a better carpet cleaning experience. By phone and in all email communications, Jennifer (office) extremely professional. Aaron, who cleaned the carpet, came in a company shirt with his name on it - also very professional - and did a great job with not a minute of wasted time. Fair price, and billed exactly as quoted before work began. I don't live in Juneau (there temporarily to sell my brother's house) and feel grateful I picked J&J. Highly recommend.
Very professional operation. They scheduled a walkthrough and gave me a quote for a mold abatement. Also gave me tips to remedy the problems myself which was considerate. The cleaning was conducted while I was out of town and I felt very safe trusting them with my key and personal property. Returned home to a locked and clean boat.
Frozen sewer pipe with water backing up in crawl space. Plumber couldn't fix it (but did rule out clog). Called J & J but we're told they were short on staff, Illness, vacation, jury duty, etc., so didn't expect to hear from them. Within a couple of hours we got a call and they were here within 1/2 hour. Spent nearly 3 hours putting hot water down and cleared the frozen clog. Also gave us ideas on how to avoid this in the future. But more than all that, they called a few days later to make sure everything was still flowing!! Greatly appreciate the follow-up. Doesn't happen very often and so appreciated this extra communication.