I didn’t even inquire about services- I had a poor experience on the road with one of their drivers and THEY PERSONALLY followed up with me by phone and provided immediate kindness & resolution.
These people really care, these people authentically want to do a good job even if I was perhaps harsh in my own perspective right off the bat- I was met with kindness & professionalism that I have yet to see from a single establishment in town (and I was born, & raised here okay). I commend them, I even commend the driver that I had the issue with for being so open to communication- and for wanting to correct an issue with a potential customer... read full review
June 2025
Moore Heating has THE best knowledgable techs! We live in Girdwood and they are always on time for the service calls, call to give you a heads up on the way, extremely thorough in their work and have great attention to detail. We had a fan motor seize in our gas fireplace and a fan wall switch issue. The tech, Giuliano, diagnosed the problem, making the corrections as quickly and safely as possible. Not that it is expected, but Giuliano was also very polite, diligent and explained as he went in finding the quickest and best solutions to our problem. He cleaned up the space and maximized our time, all while being cost conscious. Giuliano shared he was trained at AvTech... read full review
February 2025
The furnace in a unit I own was on the fritz. Moore was able to schedule a technician to come diagnose the issue quickly (the same day I called). Nick Youngblood (HVAC tech) was incredible to work with. He accurately diagnosed the issue and taught me about the furnace during the diagnostic session. He was able to order the part quickly and install the part several days later. He is professional, kind, patient and talented. Will absolutely work with Moore again should hearing issues develop in the future.
I didn’t even inquire about services- I had a poor experience on the road with one of their drivers and THEY PERSONALLY followed up with me by phone and provided immediate kindness & resolution.
These people really care, these people authentically want to do a good job even if I was perhaps harsh in my own perspective right off the bat- I was met with kindness & professionalism that I have yet to see from a single establishment in town (and I was born, & raised here okay). I commend them, I even commend the driver that I had the issue with for being so open to communication- and for wanting to correct an issue with a potential customer... read full review
Moore Heating has THE best knowledgable techs! We live in Girdwood and they are always on time for the service calls, call to give you a heads up on the way, extremely thorough in their work and have great attention to detail. We had a fan motor seize in our gas fireplace and a fan wall switch issue. The tech, Giuliano, diagnosed the problem, making the corrections as quickly and safely as possible. Not that it is expected, but Giuliano was also very polite, diligent and explained as he went in finding the quickest and best solutions to our problem. He cleaned up the space and maximized our time, all while being cost conscious. Giuliano shared he was trained at AvTech... read full review
The furnace in a unit I own was on the fritz. Moore was able to schedule a technician to come diagnose the issue quickly (the same day I called). Nick Youngblood (HVAC tech) was incredible to work with. He accurately diagnosed the issue and taught me about the furnace during the diagnostic session. He was able to order the part quickly and install the part several days later. He is professional, kind, patient and talented. Will absolutely work with Moore again should hearing issues develop in the future.