About Great Clips
Great Clips in Anchorage offers affordable haircuts for individuals of all ages, with no appointments necessary. The salon welcomes walk-ins and allows customers to check-in online to skip the wait. They provide various services including haircuts, beard trims, bang trims, and shampooing, and are open in the evenings and on weekends. The business has an organized system for managing the high volume of customers, which includes an online waitlist and a screen in the waiting area displaying the names and estimated wait times. Customers have praised the kind and helpful demeanor of the stylists, including Maria and Patsy, who take the time to understand what their clients want and ensure they are satisfied with the result. The stylists are also noted for their efficiency and professionalism. However, there have been some complaints about the consistency of the haircuts, with one customer stating that their requested #3 on the sides and #5 on top was cut too short, receiving a #2 on the sides and an unknown length on top. Despite this, the customer appreciated the stylist's effort and plans to try a different stylist or location in the future. Overall, Great Clips in Anchorage aims to provide a positive experience for its customers with affordable and accessible hair care services.
Wait time Sunday estimated as 2 hours. I sat inside and was out in 40 minutes. It’s a great clips haircut, so if you’re looking for a smooth fade, go elsewhere. Needing a cut on a budget come.
They had a guy in there on Saturday 11/01 and I told him what I wanted. He decided to shave half of my head off and then giving me a skunk tail on the top of my head. Don't know what happened......
Overburdened and overworked due to the proximity of the military base. Generally, poor customer service with a feeling of being rushed the minute you step in the door. You’re literally greeted with, “Did you check in online.”Maybe it’s Great Clips’ use of a historical ticket system but requesting anything other than what’s on the ticket seems to be asking a lot.
Even if you need a quick clean up I would advise others to go somewhere else. This is my sixth visit to this location over the course of a year and it seems customer service hasn’t improved much. Three stars for a clean store and a very basic cut.