About Pet Valu
Pet Valu is a beloved pet store that prides itself on being a friendly neighborhood shop for pet lovers. The store offers a wide selection of pet food, treats, toys, and accessories, meeting the needs of pets to ensure they are healthy, happy, and active. Many customers appreciate the knowledgeable staff, particularly noting their helpfulness in selecting the right products for pets with specific needs. For instance, one customer highlighted how a staff member recommended a sensitive dog food that quickly resolved their pup's hives, showcasing the team's dedication to pet care. However, experiences can vary. Some customers have reported encounters with staff members who were not as friendly or helpful, leading to negative experiences. Despite this, many shoppers have praised the excellent customer service from certain employees, which has encouraged them to return to the store. Overall, Pet Valu aims to provide a positive shopping experience for pet owners, with a focus on quality products and attentive service.
Huge shoutout to the wonderful Shannon at Pet Valu in Sylvan Lake for helping me find a variety of food for my picky cat while he wasn’t eating much after coming back from the vet. She was absolutely wonderful with her recommendations and my cat ended up loving it all! I asked about 19 questions in panic mode and she was so kind and helped me with everything. Super grateful for her patience and expertise, highly recommend this location and speaking with her if you can!
Just took our pup for a self wash and was very impressed with how clean the baths were and everything they supplied
super friendly staff which is appreciated as our pup can be very nervous . They made her feel very comfortable
Will be back next time we are in town
Thank you for the amazing service 💕
I love coming here. The staff is friendly and helpful and they have a variety of products for our doggo. We typically come here for a specific dog food they carry. They had a rescue cat last time I came in.....I hope they found a home for him he was adorable (we would take him if our dog was well behaved lol).