About Starview Communications Ltd
Starview Communications Ltd. is a company known for providing good service and support to its customers. Customers have appreciated their team members for being pleasant, listening to concerns, and offering helpful solutions. The company has been praised for its consistent quality of service over the years, especially in resolving issues caused by external providers like Xplornet. Technicians from Starview are often recognized for their professionalism, helpful attitude, and ability to improve internet connections by replacing damaged equipment or finding stronger signals. However, some customers have experienced frustrations with contracted installers or third-party companies, such as Control Freaks Broadband, who they feel put all responsibilities and fees on the consumer, especially when issues arise beyond Starview’s control. Additionally, there have been misconceptions about the company's affiliations; for example, they are no longer a Telus dealer, having sold that part of their business years ago. Overall, Starview Communications is seen as a reliable provider that does its best to support customers despite external challenges.
David Herzog was the technician who installed a new service for us for Xplornet. His professionalism is exemplary. He is knowlegable and able to communicate what his procedures will be from start to finish. We would highly recommend him. Thanks David. Linda @ Walter Harnum
Had a wonderful experience with David my technical today. David was HIGHLY knowledgeable and explained the issues I was having in detail. David had extremely good manners, communication and workmanship . I have dealt with many technicians but David, he set the bar high today and I am very grateful.
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