About PetSmart
PetSmart is a large pet supply retailer offering a wide variety of products for a range of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. The company also provides services such as dog training, pet grooming, pet boarding, dog day camp, and pet adoption. Customers praise the staff at this particular PetSmart location for their friendliness, helpfulness, and product knowledge. They appreciate that the staff remember them and go the extra mile to assist with their needs. The store, while smaller, is generally well-stocked and offers a great selection of products. Employees are willing to check the back for items not found on the shelves. Customers also note that the animals available for adoption appear healthy and socialized, making the adoption process more positive. The grooming services are highly regarded, with one customer expressing delight with the results of their doggie's visit to the salon. Additionally, the dog training services have received positive feedback, with customers highlighting the knowledge and friendliness of the trainers.
This is where I get my fish and fish supply’s, the are great. BUT, the workers don’t seem to enjoy their jobs very much and they can be quite entitled when talking about something you’re buying.
Very weird and disappointing experience.The fish guy asks more questions about what you have going on for your tank than necessary. But, fine, you're passionate about fish. Did all the things, set up the tank and he literally won't sell people fish unless they feed their tank for 3-6 weeks or buy an old filter off market place. Went to another store in the Edmonton area that sell a large variety of just fish, they said what we've done is fine for a Beta fish as a 5 gallon tank is plenty big enough (he said he wouldn't put any fish in anything that small). So PetSmart lost our money and I'm sure countless other customers.
Only 3 star because we've bought dog toys...read full review
Really weird experience here. They ask more questions about the environment you have for your fish than the environment we have for humans. Im like hey ask your politicians what they are spraying in our sky that's landing on our ground and into our water. See if our environment is fit for us.