I can always count on dluxpro for great equality lashes, adhesives and most of all the attentive customer service can’t be beat! They are speedy with email replies and so friendly and appreciative
Nov 2019
Editing to add: *changing to 4 stars. I've been contacted since posting my review and had the issue sorted. They were understanding of my concern and offered compensation in return...thank you.
I've sent 5 messages over the course of a week asking if a specific product would be restocked in future, the website didnt clairify. Messenger shows when the message was read and what time. They did not reply. If they weren't sure or didnt know, why not say that? Why not say, hey, I'm not sure, let me check on that and get back to you? Completely ignoring a customer is beyond unprofessional. I've also tried some of the other products they carry. The 0.03 lashes are very...read full review
Nov 2019
I did my beginners classic course through them in Sherwood park and melinda was amazing! I've been ordering products from them ever since and their service is great! If you choose warehouse pickup they will have it ready within a couple hours for your arrival or if you get it shipped to your house its only a couple day wait and the products are amazing!!
I can always count on dluxpro for great equality lashes, adhesives and most of all the attentive customer service can’t be beat! They are speedy with email replies and so friendly and appreciative
Editing to add: *changing to 4 stars. I've been contacted since posting my review and had the issue sorted. They were understanding of my concern and offered compensation in return...thank you.
I've sent 5 messages over the course of a week asking if a specific product would be restocked in future, the website didnt clairify. Messenger shows when the message was read and what time. They did not reply. If they weren't sure or didnt know, why not say that? Why not say, hey, I'm not sure, let me check on that and get back to you? Completely ignoring a customer is beyond unprofessional.
I've also tried some of the other products they carry. The 0.03 lashes are very...read full review
I did my beginners classic course through them in Sherwood park and melinda was amazing!
I've been ordering products from them ever since and their service is great! If you choose warehouse pickup they will have it ready within a couple hours for your arrival or if you get it shipped to your house its only a couple day wait and the products are amazing!!